[US-DC] Senior Regional Director, Operations

HelloFresh is a global food solutions group and the world's leading meal kit company, active in 18 countries across three continents. Established with a mission to change the way people eat forever, HelloFresh provides customers with high-quality food and recipes tailored for different meal occasions. Over the past decade, this mission has evolved into a worldwide community of customers seeking delicious, healthy, and sustainable meal options. As part of the HelloFresh Group, the company includes well-known brands such as Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

The company prides itself on delivering weekly boxes filled with exciting recipes and fresh ingredients directly to consumers' doors, making meal planning and preparation convenient and enjoyable. HelloFresh is recognized for its dedication to food quality, safety, and innovation in the food industry, offering solutions that cater to diverse dietary preferences and lifestyles.

The Senior Regional Director, Operations position is a pivotal leadership role within HelloFresh, offering the opportunity to oversee and develop supply chain and fulfillment operations across multiple sites supporting the meal kit business. The role demands multi-site operational ownership, strategic planning, and execution to optimize operations and ensure seamless delivery of products to customers.

Located in key US hubs such as Newark, NJ; Irving, TX; and Phoenix, AZ, this position requires extensive travel (approximately 75% of the time) to various locations within the region to manage and support field operations. The Senior Regional Director works closely with site leadership teams, including Site Directors, and collaborates with diverse internal departments such as Finance, People, Network Planning, Engineering, and Continuous Improvement to drive operational excellence and innovative practices across fulfillment centers.

This leader is responsible for managing key performance indicators relevant to business success, fostering a culture of accountability, safety, and quality, and guiding employees through change in a dynamic, high-growth environment. The role emphasizes building strong teams, coaching talent, and ensuring compliance with industry regulations such as OSHA, GMP, SQF, FSMA, and HACCP. A customer-focused mindset is paramount, aiming to deliver the highest quality product while driving operational efficiencies and cost reductions.

Ideal candidates possess a strategic and analytical mindset, entrepreneurial spirit, versatility, and proven experience in managing large, multi-unit facility operations, preferably within food, beverage, e-commerce fulfillment, or distribution center settings. The position offers a competitive salary ranging from $195,000 to $221,000 USD, eligibility for the HelloFresh equity plan, and a comprehensive benefits package.

At HelloFresh, diversity, equity, and inclusion are core values, fostering a collaborative and inclusive work environment where all employees feel a sense of belonging. The company is committed to providing reasonable accommodations in the hiring process and cultivating a workplace that reflects the diverse communities it serves. HelloFresh encourages talented professionals who thrive in fast-paced, innovative settings to join their team and contribute to transforming the global food landscape.