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*Urgently Hiring* Hotel Valet Attendants - Austin Marriott Downtown Hiring Event: Wednesday, May 27th: 9:30am - 5:00pm)
Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Range $10.00 - $13.00
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Austin Marriott Downtown is a premier hotel located in the heart of Austin, Texas. Known for its contemporary design and exceptional service, the hotel caters to both business and leisure travelers. As part of the Marriott International brand, this establishment upholds high standards in guest experience, providing comfortable accommodations, modern amenities, and convenient access to the city’s vibrant downtown area. With a commitment to excellence and hospitality, Austin Marriott Downtown continuously strives to create a welcoming environment where guests feel valued and appreciated throughout their stay.
The role of Guest Service Associate at Austin Marriott Downtown is a vital positio... Show More
The role of Guest Service Associate at Austin Marriott Downtown is a vital positio... Show More
Job Requirements
- Valid driver’s license
- High school diploma or GED
- One month related experience or training
- Ability to read, write and speak English
- Ability to perform basic math
- Ability to operate a manual transmission (highly desirable)
- Physical ability to lift up to 100 pounds occasionally
- Availability to work flexible shifts including nights and weekends
Job Qualifications
- High school diploma or GED
- Valid driver’s license for the state or commutable distance
- One month related experience or training, or equivalent education and experience
- Knowledge of customer service principles
- Ability to read and write standard English
- Ability to comprehend and write simple correspondence
- Ability to present information effectively in small group settings
- Ability to perform basic math operations with money
- Understanding of 24-hour and military time
- Ability to operate manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests
- Acknowledge and greet guests within five feet
- Use guest last names during interactions
- Use salutation of the day and welcome guests
- Practice proper phone etiquette
- Park and retrieve vehicles slowly and cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide information about hotel amenities and local attractions
- Deliver messages, items and amenities
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue and collect claim checks appropriately
- Complete and maintain all ticket information accurately
- Calculate and collect vehicle revenue when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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