*Urgently Hiring* Hotel Valet Attendants - Austin Marriott Downtown Hiring Event: Wednesday, May 27th: 9:30am - 5:00pm)

Austin Marriott Downtown is a premier hotel located in the heart of Austin, Texas. Known for its contemporary design and exceptional service, the hotel caters to both business and leisure travelers. As part of the Marriott International brand, this establishment upholds high standards in guest experience, providing comfortable accommodations, modern amenities, and convenient access to the city’s vibrant downtown area. With a commitment to excellence and hospitality, Austin Marriott Downtown continuously strives to create a welcoming environment where guests feel valued and appreciated throughout their stay.

The role of Guest Service Associate at Austin Marriott Downtown is a vital position responsible for delivering outstanding hospitality services to all guests. This position demands a friendly, attentive, and professional demeanor, ensuring that each guest receives personalized and courteous service. Guest Service Associates at this hotel play a key role in managing vehicle parking and retrieval, maintaining guest satisfaction through prompt and safe handling of vehicles. Additionally, they assist guests with luggage, providing bell services which include the delivery and pick up of guest luggage during arrivals and departures.

Candidates for this position can expect flexible scheduling options, including both full-time and part-time availability, with shift times varying to meet hotel business volumes. Pay ranges from $10 to $13 per hour, supplemented by tips of $14 to $16 per hour, with some locations offering additional shift pay differentials. Employees at this establishment are eligible for various benefits such as accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine services, and participation in a 401k retirement savings plan, depending on job classification and length of employment.

The Guest Service Associate position also involves upholding a professional image, greeting guests warmly within five feet using their last names when possible, and practicing excellent phone etiquette. The role requires strong attention to detail in handling guest vehicles, including proper documentation, damage surveys, and revenue collection when necessary. Associates must be knowledgeable about the hotel’s facilities, nearby attractions, and transportation options to assist guests effectively.

Working in this role demands physical stamina as it involves continuous standing, walking, and sometimes running, with the ability to lift heavy objects up to 100 pounds. The outdoor work environment exposes employees to varying weather conditions, including extreme heat and cold. The position requires a valid driver’s license and a good understanding of driving techniques such as operating manual transmissions and parallel parking, as well as the ability to perform basic math and communicate clearly in English. This opportunity offers candidates the chance to be part of a respected hotel brand while contributing directly to guests’ positive experiences in one of Austin’s most bustling and popular locations.