Upscale Food Runner - ROCKET ARENA - Aramark

Aramark is a global leader in food services and facilities management, serving millions of guests every day in 15 countries around the world. Rooted in service and united by a strong sense of purpose, Aramark is committed to doing great things for its employees, partners, communities, and the environment. The company prides itself on fostering an inclusive work environment that champions equal employment opportunity, ensuring no individual faces discrimination based on race, color, religion, national origin, age, sex, gender identity, disability, sexual orientation, or other protected statuses. With a focus on developing talent and empowering professional growth, Aramark provides its team members with opportunities to advance their careers, pursue new challenges, and find a sense of belonging within the organization.

Aramark at Rocket Arena is currently seeking an Upscale Food Runner for the upcoming 2025-26 Cleveland Cavaliers season at a newly opening all-inclusive fine dining club. This position plays a key role within the front-of-house team, acting as the vital link between the kitchen and the dining room. As an Upscale Food Runner, you will be responsible for ensuring all food and beverage orders are delivered to guests promptly, accurately, and with impeccable presentation that meets the highest standards of a premium dining establishment. Your role will involve careful attention to detail when inspecting dishes before they leave the kitchen, ensuring each plate is correctly garnished and free from imperfections. You will be expected to announce dishes to guests with a brief description of the components and preparation, enhancing the overall dining experience.

The ideal candidate possesses a keen sense of urgency, exceptional communication skills, and a passion for delivering top-notch service in a fast-paced, elegant environment. You will collaborate closely with kitchen staff such as chefs and expeditors as well as service staff including servers and bartenders to maintain seamless communication and exceptional service. Responsibilities also extend to supporting servers by managing the pace of meal service and assisting with table setup and clearing. Adherence to food safety and sanitation standards is crucial. This role requires physical stamina to handle prolonged periods of standing, walking, lifting, and carrying trays. Flexibility to work evenings, weekends, and holidays is necessary.

Joining Aramark means becoming part of a mission-driven organization that values your professional development and strives to create positive impacts across all levels of business. If you have previous experience in upscale or high-volume dining environments and a commitment to quality and professionalism, this role offers a unique opportunity to contribute to a premier dining experience at a new venue while growing your career in the hospitality industry.