Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition remission
Employee assistance program
Professional development opportunities
Job Description
John Carroll University is a distinguished private, coeducational Jesuit Catholic university located in University Heights, Ohio, a serene residential suburb just 10 miles east of downtown Cleveland. Founded in 1886, the university has a longstanding commitment to fostering students who excel in both knowledge and character, preparing them as leaders and servants in their communities. Academically, the university is divided into the College of Arts and Sciences, the College of Health, and the Boler College of Business, offering over 70 undergraduate academic programs across arts, social sciences, natural sciences, and business fields, with select graduate-level master's programs as well. With a student population of approximately 3,000 (2,500 undergraduates and 500 graduate students) and a favorable student-to-faculty ratio of 13:1, John Carroll University has maintained excellence by being consistently ranked among the top 10 Midwest regional universities by U.S. News & World Report for more than three decades.
The campus environment fosters a diverse, inclusive, and spirited educational atmosphere aligned with Jesuit values. John Carroll University places a strong emphasis on community, leadership, service, and education, underscoring these principles in every department and role within the university. The University Police Department (JCUPD) embodies these commitments by ensuring the safety, security, and well-being of students, faculty, staff, and the extended community. This department operates on the guiding principles derived from the university’s mission and strategic plan, delivering dedicated service in all safety-related functions.
The position of University Security Officer at John Carroll University is essential in maintaining a secure and responsive campus environment. The officer is tasked with protecting the university community by addressing immediate security concerns, supporting law enforcement efforts, and fostering a welcoming atmosphere through community policing. This role requires independent decision-making within established guidelines, emphasizing adherence to university policies, proactive engagement with campus members, and readiness to respond effectively to emergencies.
Working under the supervision of the JCUPD, the Security Officer handles varied responsibilities such as responding to criminal, medical, and fire emergencies, conducting non-criminal report documentation, and undertaking proactive campus patrol duties. These patrols incorporate a community policing approach designed to build positive relationships and increase visibility on campus. Officers are expected to manage suspicious activities with impartiality and ensure the protection of university property by identifying and mitigating potential hazards.
Additional duties include managing event security, parking enforcement, and supporting key campus operations like gate attendants, shuttle services, and emergency medical services. The officer also facilitates services such as lost-and-found management, room lockouts, vehicle assistance, and other campus-related safety tasks. Monitoring of surveillance systems and alarm responses further enhance the campus’s safety framework.
The role demands flexibility, with working hours that often include 3rd-shift overnight coverage, weekends, holidays, and the possibility of overtime. Candidates must be prepared to meet physical demands, including standing, walking, running, and occasionally employing physical restraint in appropriate circumstances. The position is pivotal in upholding John Carroll University’s mission to inspire excellence in learning, leadership, and service by providing a secure environment where the academic community can thrive without fear or distraction.
The campus environment fosters a diverse, inclusive, and spirited educational atmosphere aligned with Jesuit values. John Carroll University places a strong emphasis on community, leadership, service, and education, underscoring these principles in every department and role within the university. The University Police Department (JCUPD) embodies these commitments by ensuring the safety, security, and well-being of students, faculty, staff, and the extended community. This department operates on the guiding principles derived from the university’s mission and strategic plan, delivering dedicated service in all safety-related functions.
The position of University Security Officer at John Carroll University is essential in maintaining a secure and responsive campus environment. The officer is tasked with protecting the university community by addressing immediate security concerns, supporting law enforcement efforts, and fostering a welcoming atmosphere through community policing. This role requires independent decision-making within established guidelines, emphasizing adherence to university policies, proactive engagement with campus members, and readiness to respond effectively to emergencies.
Working under the supervision of the JCUPD, the Security Officer handles varied responsibilities such as responding to criminal, medical, and fire emergencies, conducting non-criminal report documentation, and undertaking proactive campus patrol duties. These patrols incorporate a community policing approach designed to build positive relationships and increase visibility on campus. Officers are expected to manage suspicious activities with impartiality and ensure the protection of university property by identifying and mitigating potential hazards.
Additional duties include managing event security, parking enforcement, and supporting key campus operations like gate attendants, shuttle services, and emergency medical services. The officer also facilitates services such as lost-and-found management, room lockouts, vehicle assistance, and other campus-related safety tasks. Monitoring of surveillance systems and alarm responses further enhance the campus’s safety framework.
The role demands flexibility, with working hours that often include 3rd-shift overnight coverage, weekends, holidays, and the possibility of overtime. Candidates must be prepared to meet physical demands, including standing, walking, running, and occasionally employing physical restraint in appropriate circumstances. The position is pivotal in upholding John Carroll University’s mission to inspire excellence in learning, leadership, and service by providing a secure environment where the academic community can thrive without fear or distraction.
Job Requirements
- Must not have been convicted in a court of law of crimes of violence or offenses involving physical force or deadly weapons towards family members
- Must possess a valid Ohio driver's license and a good driving record defined as no more than two two-point moving violations within three years and no convictions for six-point moving violations or felony traffic offenses within five years
- Must be able to pass an extensive background investigation, drug screen, and psychological testing
- Must demonstrate strong interpersonal skills and effectiveness in communication
- Must have strong customer service skills and ability to respond tactfully and diplomatically
- Must be able to work effectively in a diverse, multi-cultural university environment
- Must have the ability to cope with and diffuse stressful or dangerous situations legally and appropriately
- Must be interested in supporting John Carroll's mission to inspire learning, leadership, and service
Job Qualifications
- Demonstrated strong interpersonal skills and effectiveness in written and oral communication
- Strong customer service skills and ability to respond with tact and diplomacy
- Ability to understand and work effectively in a diverse, multi-cultural university environment
- Ability to cope with and diffuse situations involving angry or difficult people within legal and policy limits in stressful or dangerous situations
- Interest in supporting John Carroll's mission to inspire individuals in learning, leadership, and service
- Preferred work experience involving decision-making, problem resolution, and de-escalation of difficult situations
- Preferred associate degree or college-level coursework
Job Duties
- Respond to and assist the police officer on duty with emergencies including criminal, medical, fire, and other emergencies on campus or affecting the JCU community
- Produce non-criminal reports which are clear, concise, complete, and correct
- Conduct proactive campus patrol employing a community policing approach
- Address suspicious activity in an unbiased and safe manner
- Ensure the physical security of JCU property by identifying and remedying potential hazards
- Provide support to campus activities in planning and execution of event security, parking and transportation
- Enforce campus parking rules
- Ensure smooth operation of the gate attendant, shuttle, and JCUEMS with guidance and support
- Provide services to the campus community such as lost and found, room lockout, vehicle jumpstarts/lock-outs, fingerprinting, and after-hours physical plant troubleshooting
- Assist with CCTV and alarm monitoring as needed
Job Criteria
Experience
No experience required
Job Location
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