Unit Secretary - Telemetry

Desert Regional Medical Center is a prominent healthcare institution situated in Palm Springs, California. As one of the three hospitals under the Desert Care Network, it serves the Coachella Valley and Morongo Basin regions, delivering comprehensive and advanced medical care to its community. The network, which also includes JFK Memorial Hospital in Indio and Hi-Desert Medical Center in Joshua Tree, is known for its high-quality services such as comprehensive stroke care, an advanced cancer center, a Level 1 Trauma Center, and the only Level 3 Neonatal Intensive Care Unit (NICU) in the Coachella Valley. The organization prides itself on commitment to healthcare equality and providing exceptional patient-focused care. Desert Regional Medical Center places significant emphasis on supporting its staff through competitive benefits, professional development opportunities, and fostering a balanced work environment.

The role of the Unit Secretary (Health Unit Coordinator) at Desert Regional Medical Center is a critical part of the hospital's nursing unit operations. This full-time position, primarily working day shifts, involves efficiently managing clerical and receptionist duties, supporting nursing staff by maintaining medical records, supplies, and equipment, and ensuring smooth communication within the unit. The Unit Secretary supports the clinical team by handling non-clinical nursing tasks, maintaining patient confidentiality, and interacting professionally with patients, visitors, and hospital personnel. Mastery of the CERNER system for entering orders and managing patient records is essential. The incumbent is responsible for facilitating the coordination and flow of information including obtaining preliminary reports, responding promptly to phone calls, and assisting in patient safety by adhering to protocols such as infection control and emergency procedures.

This position demands excellent organizational skills, the ability to multitask in a fast-paced environment, and effective communication capabilities. Importantly, the Unit Secretary plays a pivotal role in patient privacy by handling demographic and limited health information responsibly. The role also includes collaborating with clinical managers and bed control personnel, assisting physicians with patient-related documentation, and participating in unit quality improvement activities. A successful candidate will demonstrate calmness under pressure, teamwork, and exceptional attention to detail, along with basic physical capability to stand, walk, sit, and lift up to 35 pounds as required. This opportunity provides a meaningful and rewarding career path in healthcare administration, contributing directly to quality patient care outcomes while working in a supportive, professional healthcare environment.