Unit Secretary -ED - FT - Nights - Augusta, GA

Wellstar Health System is a leading healthcare provider in Georgia, committed to enhancing the health and well-being of every person it serves. Known for its integrated network of hospitals and medical care facilities, Wellstar has developed a reputation for outstanding patient care, innovative medical services, and a compassionate approach to healthcare. The organization prides itself on fostering a work environment that values contributions and ideas, encouraging its team members to serve with compassion, pursue excellence, and honor every voice. This dedication has enabled Wellstar to become a shining example in the healthcare industry, attracting some of the brightest professionals who are deeply committed to making a positive difference in the lives of patients and communities alike.

The Unit Secretary position at Wellstar is a vital role within the nursing department, functioning under the direction of the Nurse Manager and Assistant Nurse Manager. This role is essential in facilitating the smooth operation of the nursing unit by handling several clerical and receptionist duties that contribute directly to safe, age-appropriate, and culturally competent patient care. The Unit Secretary is responsible for tasks such as computer order entry, data retrieval, maintaining unit supplies, and preparing and managing patient charts. Their role also includes providing high-quality customer service, acting as the central communication hub for the nursing unit, and ensuring efficient unit flow, particularly during critical situations.

Furthermore, the Unit Secretary plays a key role in protecting patient rights and dignity, maintaining confidentiality, building relationships with patients and their families, and participating in patient care rounds. They are involved in various administrative functions including answering phone calls, communicating patient needs to the healthcare team, facilitating patient admissions and discharges, and tracking bed availability. The Unit Secretary supports the healthcare team by participating in interdisciplinary rounds, performing audits, managing supplies and equipment orders, and helping with performance improvement initiatives.

Communication is at the core of the Unit Secretary’s responsibilities. They must utilize effective oral and written communication skills to interact with patients, healthcare staff, physicians, and visitors. They are also the liaison between patients and diagnostic areas, updating necessary parties about test times and procedures. Technological competence is important as they maintain electronic medical records, act as super users for electronic documentation, and ensure proper functioning of IT equipment.

The Unit Secretary is also integral to maintaining a safe and clean environment on the unit, ensuring infection control policies are followed, operating specialized cleaning machines, and conducting environment rounds. This position demands a high level of accountability, attention to detail, strong multitasking abilities, and the capacity to function effectively under pressure. This role is a night shift position and provides an opportunity to work in a supportive and collaborative healthcare environment where meaningful work is encouraged and rewarded. Joining Wellstar means becoming part of the most integrated health system in Georgia—an organization dedicated to delivering excellence in patient care while nurturing the personal growth and career advancement of its employees.