Unit Receptionist (Per Diem) - Outpatient Rehab Services

Montage Health is a reputable healthcare organization dedicated to providing exceptional medical services to the communities it serves. Known for its commitment to patient-centered care and employing skilled healthcare professionals, Montage Health fosters a collaborative and supportive work environment. The organization focuses on continuous improvement and excellence in healthcare delivery, setting high standards for quality and patient satisfaction. With a range of medical departments and specialties, Montage Health plays a vital role in ensuring accessible and effective healthcare facilities.

The position of Unit Receptionist (UR) within Montage Health is a critical role focused on enhancing patient experience by efficiently managing scheduling, pre-registration, and communication. Reporting directly to the department office supervisor, the UR acts as the initial point of contact for patients, assuring that upcoming services are coordinated smoothly and without delays. This role demands attention to detail, clear communication skills, and the ability to handle multiple tasks in a fast-paced healthcare setting.

Responsibilities include reviewing physician orders, scheduling therapies accurately, and providing patients with clear and accurate instructions regarding their appointments. The Unit Receptionist also verifies insurance details and ensures authorization is secured for worker's compensation and state and county programs. Proficiency in data entry and computer technology is essential to maintain up-to-date and accurate patient information. The role requires organizing therapist and physician schedules to optimize time and resource utilization, thereby improving workflow efficiency. This per diem position offers competitive hourly pay ranging from $35.36 to $47.32 based on experience, with additional shift differentials available for evening and night shifts. Work hours vary between 7:30 a.m. and 5 p.m. Monday through Friday, supporting flexible scheduling needs. Overall, this position is ideal for individuals with strong clerical experience in healthcare, excellent communication abilities, and a commitment to providing outstanding customer service in a demanding but rewarding environment.