UNIQLO Loss Prevention Agent - Market Street

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $24.50 - $1.00
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Work Schedule

Standard Hours
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Benefits

Vacation and personal time off
sick and wellness time off
Employee merchandise discount
Medical insurance
Dental Insurance
vision coverage
401k plan
Paid parental leave
Fertility benefits
Life insurance
short-term disability insurance
long-term disability insurance
HSA/FSA options
Employee assistance program
Commuter Benefits

Job Description

UNIQLO is a globally recognized retail company that specializes in high-quality, innovative, and affordable apparel. With a reputation for outstanding customer service and a commitment to providing an exceptional shopping experience, UNIQLO has established itself as a leader in the fashion retail industry. Operating numerous stores across the United States and internationally, UNIQLO prides itself on creating vibrant, welcoming environments for customers to explore the latest trends and essential wardrobe staples. Known for its dedication to sustainability and social responsibility, UNIQLO supports the professional growth of its employees through ongoing training programs and career advancement opportunities.

UNIQLO is currently seeking a dedicated Loss Prevention Agent to join the team in San Francisco, CA, offering a competitive starting wage of $24.50 per hour. This full-time position plays a crucial role in maintaining a secure and safe environment for both customers and employees, focusing on reducing shrinkage and protecting company assets. The Loss Prevention Agent will work closely with the Loss Prevention Manager and Store Manager, contributing to a safety-first culture and ensuring compliance with all related policies and procedures.

As a Loss Prevention Agent at UNIQLO, you will be responsible for training store team members on loss prevention strategies, safety protocols, and compliance standards. You will be a key player in identifying, apprehending, and detaining shoplifters in accordance with company policies, while building strong relationships with store leadership and associates. Your role will encompass conducting audits, inventory counts, and investigations to address and reduce inventory shortages. You will also help foster an environment where safety is paramount, actively participating in the identification and mitigation of potential risks within the store.

UNIQLO offers significant career advancement opportunities for individuals who demonstrate exceptional performance and dedication. Employees in this role can expect to be considered for promotions every three months based on individual performance metrics. The comprehensive benefits package includes vacation and personal time off, sick and wellness leave, employee merchandise discounts, and a robust medical plan including dental and vision coverage. Additionally, UNIQLO supports employees with a 401k plan featuring generous matching contributions, paid parental leave, fertility benefits such as IVF coverage, life insurance, and disability insurance options.

This role demands physical endurance and flexibility, as it involves prolonged periods of standing and walking, lifting up to 50 pounds, and navigating both sales floors and stockrooms efficiently. Importantly, UNIQLO values diversity and inclusion and is committed to providing an equal employment opportunity to all candidates regardless of their background or identity. As part of the Fast Retailing group, UNIQLO maintains a strict policy against discrimination and adheres to equal pay initiatives. Prospective candidates are encouraged to review the company's privacy policies and understand their rights under the California Consumer Privacy Act. Join UNIQLO as a Loss Prevention Agent to be a vital member of a supportive team dedicated to safeguarding assets and sustaining a welcoming retail environment.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in loss prevention or retail security preferred
  • Strong communication and interpersonal skills
  • Ability to work a flexible schedule including nights, evenings and weekends
  • Ability to stand or walk for long periods
  • Ability to lift and carry objects up to 50 pounds
  • Ability to pass background check
  • Legal authorization to work in the United States

Job Qualifications

  • Strong knowledge of computer applications including security software, CCTV equipment, Excel, Word, and PowerPoint
  • Strong verbal and written communication skills
  • Knowledge of federal, state and local law
  • Knowledge of surveillance/security equipment and installations
  • Ability to travel to stores within assigned area
  • Must be able to work for extended periods of standing or walking the sales floor as required

Job Duties

  • Train store team members on loss prevention and safety policies, procedures and standards
  • ensure compliance from all store team, notifying store management/Loss Prevention Manager of any violations
  • Ensure LP team can successfully identify, apprehend and detain shoplifters by following company guidelines
  • Build productive relationships with store leadership team and associates
  • Lead associate awareness efforts and generate leads pertaining to internal investigations
  • Focus on importance of proper inventory management
  • investigate issues and educate team on proper procedures
  • Ensure compliance and understanding of the shortage reduction strategies
  • Work with Leadership to strengthen LP culture
  • Partner with LP Manager to ensure compliance of company policy and procedure
  • Inspect compliance to company safety policy and procedures through store visits and provide direction and training to ensure opportunities are identified and corrected
  • Identify safety or loss risks, immediately notifying store and loss prevention management to prevent accidents
  • Support loss prevention management with audits and inventory counts
  • Ensure full confidentiality at all times
  • Assist with special projects, as assigned

Job Criteria

Experience

No experience required


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