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Union Concierge - Brooklyner

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $22.33
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Medical
Dental
Vision
Paid holidays
Vacation Time
Paid sick leave
401(k) retirement savings plan

Job Description

Equity Residential is a leading real estate investment trust focused on the acquisition, development, and management of high-quality apartment properties in urban and high-density suburban areas. The company is renowned for creating thriving, vibrant communities that provide comfortable and modern living environments for residents while fostering a culture of diversity, sustainability, and total wellbeing among its employees. Equity Residential emphasizes a collaborative and authentic workplace where innovation and integrity drive performance. Employees are encouraged to question authority, walk the talk, share knowledge, listen actively, see the glass half full, take educated risks, enjoy the ride, share the spotlight, do the... Show More

Job Requirements

  • High school diploma or equivalent
  • Valid driver's license, good driving record, auto insurance, and reliable transportation if operating a motorized vehicle during work
  • Ability to communicate effectively both orally and in writing in English
  • Knowledge of federal and state apartment housing laws
  • Availability to work a flexible schedule including weekends
  • Use own smartphone with updated software and password protection compliant with security systems
  • Ability to use computer effectively and read written communications
  • Ability to lift, push, pull or carry up to 15 pounds
  • May be required to climb stairs depending on property structure

Job Qualifications

  • High school diploma or equivalent
  • Effective communication skills both orally and in writing in English
  • Knowledge of federal and state apartment housing laws
  • Computer literacy
  • Ability to lift, push, pull or carry up to 15 pounds
  • Ability to climb stairs depending on property structure

Job Duties

  • Warmly welcoming residents, prospects, and guests, handling packages promptly and professionally
  • Answering phones with courtesy, preparing for self-guided tours, and proactively addressing customer needs
  • Providing resident services such as lockout assistance, transportation arrangements, and event support
  • Facilitating routine service requests, promptly passing them to relevant personnel, and coordinating emergency responses
  • Ensuring timely entry of service requests and conducting routine inspections for organized common areas
  • Vigilantly monitoring security systems for a secure environment
  • Implementing security measures by securing sensitive information and locking computers when away

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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