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UNC Chapel Hill Catering Event Manager

Durham, NC, USA|Travel, Onsite

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $20.00 - $25.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Part-time schedule
Competitive hourly pay
Professional development opportunities
dynamic work environment
Employee Discounts
team-oriented culture
reasonable accommodations

Job Description

UNC Chapel Hill is renowned for its vibrant athletic programs and a commitment to excellence both on and off the field. The university's athletic department not only fosters competitive spirit among its teams but also prioritizes creating exceptional experiences for fans, donors, and VIP guests. Catering to the high standards of UNC Chapel Hill Athletics, the catering department plays a crucial role in event execution by delivering outstanding food service and hospitality at various athletic venues including stadiums, arenas, and hospitality spaces. The department supports a wide range of events from game day operations and donor hospitality to special VIP... Show More

Job Requirements

  • Part-time availability including nights, weekends, and holidays
  • Ability to stand and walk for extended periods
  • Ability to lift and carry up to 50 pounds
  • Ability to bend, stoop, climb stairs, and move throughout event venues
  • Ability to work both indoors and outdoors in varying weather conditions
  • Ability to perform duties in fast-paced and physically demanding environments
  • Dependability, flexibility, and strong teamwork skills

Job Qualifications

  • 2-5 years of experience in catering, hospitality, sports and entertainment, or event management preferred
  • Experience managing large-scale or high-volume events strongly preferred
  • Strong leadership, communication, and organizational skills
  • Ability to multitask and remain calm under pressure in fast-paced environments
  • Excellent customer service and interpersonal skills
  • Strong attention to detail and commitment to operational excellence
  • Ability to lead and motivate diverse teams in a professional manner
  • Working knowledge of Microsoft Office and event management systems preferred
  • Knowledge of food and beverage service standards
  • Ability to problem-solve quickly and make sound decisions during live events
  • Must be dependable, flexible, and team oriented

Job Duties

  • Manage all front-of-house catering operations for UNC Chapel Hill Athletic events including football, basketball, baseball, Olympic sports, donor hospitality, VIP events, suites, and special athletic functions
  • Oversee event setup, execution, and breakdown to ensure all events meet company and client standards
  • Serve as the on-site point of contact for athletic department representatives, clients, vendors, and staff during events
  • Review event orders and communicate event details, timelines, staffing needs, and operational expectations to team members
  • Supervise and lead event staff including captains, servers, bartenders, attendants, and support staff
  • Ensure all buffets, displays, suites, clubs, and hospitality areas are properly set and maintained throughout events
  • Monitor service quality, guest satisfaction, food presentation, cleanliness, and overall event flow
  • Coordinate with culinary, warehouse, transportation, and operations teams to ensure timely delivery and execution of all event components
  • Assist with staffing plans and labor management to maintain operational efficiency and budget goals
  • Train, mentor, and coach hourly event staff on service standards, event procedures, professionalism, and safety expectations
  • Handle guest concerns and operational challenges professionally and efficiently
  • Ensure compliance with health, safety, sanitation, alcohol service, and company policies
  • Conduct post-event walkthroughs to ensure proper cleanup, inventory return, and venue restoration
  • Assist with inventory management and organization of event equipment, linens, display ware, and service items
  • Maintain a professional appearance and demeanor while representing the company and UNC Athletics
  • Support additional catering events and special projects as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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