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UMD Dining Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $29.00 - $32.00
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Work Schedule

Standard Hours
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Benefits

401(k)
Dental Insurance
Flexible spending account
Health Insurance
Health savings account
Paid Time Off
Parental leave
Professional development assistance

Job Description

UMD Dining Services is a distinguished dining provider affiliated with the University of Minnesota Duluth. Renowned for delivering diverse and high-quality dining options across the campus, UMD Dining Services is committed to satisfying the culinary needs of students, faculty, staff, and visitors. The organization operates Superior Dining, an all-you-care-to-eat residential dining center, and a Food Court featuring five unique concepts including Subs & Wraps, Burgers, Pizza, Burritos, and Grab & Go. Additionally, they manage Northern Shores Coffee Shop, two dining kiosks, a full-service restaurant, and offer catering services for campus events. Their commitment extends beyond delicious food to encompass sustainability... Show More

Job Requirements

  • ba/bs plus at least four years of experience or combination of related education and experience to equal at least 8 years
  • ability to work onsite at the UMD campus
  • full-time availability for a 10-month appointment
  • strong organizational and multitasking skills
  • excellent interpersonal skills
  • commitment to diversity and inclusion in the workplace

Job Qualifications

  • bachelor's degree or equivalent education and experience
  • experience in food service or related operations management
  • leadership skills with the ability to train and mentor staff
  • strong communication skills, both verbal and written
  • ability to innovate and improve operational efficiency
  • knowledge of food safety and sanitation standards
  • proficiency in inventory management and ordering processes

Job Duties

  • ensure a high quality dining experience for the campus community by upholding standards in food quality, sanitation, and service
  • coordinate daily staffing for high-volume, complex operational processes
  • oversee guest experience and uphold standards through coaching and training
  • observe and report guest trends to improve team performance
  • oversee inventory levels and manage product orders with accuracy and timeliness
  • train and mentor team to meet objectives, fostering skill development to strengthen both individual performance and team cohesion
  • innovate and refine processes and operational efficiencies to elevate guest experience
  • implement performance management practices and administer corrective actions as needed to maintain accountability and support team excellence
  • demonstrate proficiency in verbal and written communication to effectively engage with team and management at all levels
  • prioritize and actively promote a safe work environment by upholding both physical and mental well-being standards, ensuring compliance with safety protocols, and fostering a culture of support and awareness among team members

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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