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UMC Event Setup Lead

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $43,887.00
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Tuition Reimbursement
Retirement Plan
EcoPass

Job Description

The University Memorial Center (UMC) at the University of Colorado, Boulder is a vibrant and dynamic hub on campus that serves as the heart of student life and community engagement. With over 1.6 million visitors each year, the UMC offers diverse spaces for dining, studying, shopping, entertainment, and events, including the Glenn Miller Ballroom, The Connection dining area, the Alienware Buffalo Esports and Gaming Lounge, and various meeting rooms. It is a central gathering place where students, faculty, and visitors come together for social, educational, and recreational activities. The UMC also supports a wide range of student services and fosters leadership, collaboration, and innovation among its staff and student employees. The environment is fast-paced and people-centered, emphasizing a culture of care, inclusion, and respect for diversity and different perspectives.

The UMC Event Setup Lead position plays a critical role in ensuring the smooth operation of events held across the UMC and various off-site locations affiliated with the University. This full-time University Staff role based in Boulder, Colorado, involves leading and supervising the setup team responsible for executing event setups for lectures, meetings, banquets, and conferences. The Event Setup Lead works closely with the CU Events Planning and Catering Office to interpret client needs and coordinates the timely and accurate setup of event spaces to meet those requirements. The position demands strong leadership abilities as the lead will oversee daily and annual cleaning, maintenance, and quality control of event spaces, furniture, offices, outdoor areas, and storage rooms.

Key responsibilities include training, coaching, and scheduling both full-time and student staff, ensuring all work meets safety and quality standards. The Event Setup Lead is also involved in personnel management tasks such as reviewing timesheets, assisting with staff evaluations, and participating in leadership meetings and committees. Beyond setup, the role provides professional AV/PA backup support and occasionally operates University vehicles to support logistical needs. Shift schedules primarily fall on Tuesday through Saturday evening hours, but flexibility to work morning shifts and different schedules based on event demands is required. Shift differentials are offered as an incentive for evening, night, and weekend hours worked.

This position offers an annual salary of $43,887 and a comprehensive benefit package that includes paid vacation, sick leave, holidays, medical, dental, vision, and life insurance, tuition reimbursement, a 10% employer retirement contribution, and an EcoPass for free RTD rides. The UMC and CU Boulder foster professional growth and career advancement opportunities within a supportive and inclusive campus community committed to diversity, equity, and inclusion. The ideal candidate will bring experience in event setups at large venues, strong problem-solving skills, excellent communication and customer service abilities, and some knowledge of audiovisual event production. They will thrive in a collaborative environment, demonstrating leadership and a commitment to quality and safety in a busy event operations setting.

Job Requirements

  • Valid driver's license in good standing
  • Ability to work independently and in a team environment
  • Ability to anticipate, troubleshoot, and solve problems in a fast-paced work environment
  • Excellent computer skills
  • Excellent customer service skills with professional communication
  • Some experience in Audio Visual event production
  • One year experience performing setups in large event venues
  • Ability to operate University vehicles

Job Qualifications

  • One year experience performing setups in a large event center, hotel, theatre, or other venue with multiple event spaces
  • Ability to work independently and in a team environment
  • Ability to anticipate, troubleshoot, and solve problems in a fast-paced work environment
  • Excellent computer skills and ability to learn multiple event management scheduling software platforms
  • Excellent customer service skills with professional written and verbal communication
  • Some experience in Audio Visual event production including equipment setup and troubleshooting

Job Duties

  • Lead the setup team in providing timely and expected setup support per customer requests in the ballroom, meeting rooms, and other event spaces throughout the UMC and off-site locations
  • Lead staff in the resetting and cleaning of event and meeting spaces multiple times during a shift
  • Lead daily cleaning, annual maintenance, and quality control of event furniture, spaces, offices, outdoor areas, and storage rooms
  • Lead team in moving furniture, office equipment, and large items to support UMC operations
  • Report damaged or broken equipment to maintenance staff for repair
  • Provide professional AV/PA backup support for conference-related services as needed
  • Train new staff, schedule work assignments, monitor work completion, and ensure availability of supplies and equipment
  • Review timekeeping systems and assist with employee evaluations, coaching, and trainings
  • Participate in UMC leadership, planning, and staffing meetings
  • Operate University vehicles to acquire parts, supplies, or support off-site events
  • Serve as a backup administrator for the 7Points software system

Job Criteria

Experience

Mid Level (3-7 years)


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