Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Employee assistance program
Job Description
Twin Peaks is a renowned restaurant chain that uniquely blends exceptional dining with a distinctive sports bar atmosphere. Known for its mountain lodge-inspired décor and scenic vistas, Twin Peaks offers guests an engaging and enjoyable experience that goes beyond just food and drink. The restaurant caters to a broad customer base, including sports fans, families, and casual diners, providing a warm, welcoming environment where excellent service and memorable hospitality are paramount. With an emphasis on delivering a unique and lively atmosphere, Twin Peaks has earned its reputation as a destination for both great food and entertainment. This well-established restaurant chain is committed to fostering a work culture that values energy, teamwork, and customer engagement while maintaining high standards of professionalism and presentation.\n\nThe role of the Twin Peaks Girl is central to the Twin Peaks experience and is designed to bring the brand’s distinctive concept to life. A Twin Peaks Girl is much more than a server; she is an ambassador of the brand, combining hand-crafted hospitality with an energetic and fun personality that resonates with guests. The position requires interacting with guests in a friendly and engaging manner, providing best-in-class service and hospitality that encourages repeat visits and enhances guest satisfaction. The Twin Peaks Girl is responsible for taking and delivering food and beverage orders efficiently, upselling menu items through suggestive selling techniques, and creating a lively atmosphere that complements the sports bar vibe that Twin Peaks is famous for.\n\nAn essential aspect of the role is adhering to Twin Peaks��� Image & Costume Guidelines, which distinguish the brand and create its signature look. The Twin Peaks Girl’s appearance, attitude, and demeanor must consistently reflect the brand’s commitment to a fun and entertaining dining experience. There are occasions when Twin Peaks hosts special costume parties, and participation requires compliance with specific costume guidelines. This helps maintain the unique and recognizable image that sets Twin Peaks apart in the highly competitive casual dining market.\n\nThe position does not require prior experience or formal training, making it an accessible opportunity for those passionate about customer service and hospitality. Candidates must be fluent in English to effectively communicate with guests, operate computerized registers, and handle transactions accurately. The ability to read, understand, and describe menu items is necessary, along with a solid grasp of math for managing payments and change. Training programs are provided to ensure each Twin Peaks Girl is fully prepared and confident in her role before working independently.\n\nThe job demands physical fitness to stand and walk for extended periods while actively engaging with guests, handling plates and glasses, and navigating a busy environment. There are some occasional physical demands such as lifting items up to 15 pounds and working in a fast-paced, often loud, restaurant setting exposed to kitchen fumes, humidity, and sometimes cigarette smoke. Safety and health protocols are in place to support employees in managing these conditions.\n\nOverall, the Twin Peaks Girl role offers a vibrant, challenging, and rewarding opportunity within a popular and growing restaurant brand. It is ideal for outgoing individuals who enjoy a high-energy environment where they can entertain guests and contribute to a memorable dining experience while receiving comprehensive training and support.
Job Requirements
- no prior experience or training required
- ability to effectively communicate in English
- must attend orientation and agree to training policies and procedures
- must successfully complete the Twin Peaks Girl training program
- must successfully complete all required local and state compliance training
- ability to apply common sense and understanding to simple instructions
- physical ability to stand and walk for extended periods
- ability to lift and/or move up to 15 pounds occasionally
- willingness to work in a noisy and sometimes smoky environment
Job Qualifications
- ability to effectively communicate in English
- must be able to read and understand the menu
- able to write and ring in tickets
- capable of operating a computerized register system
- must be able to suggestively sell menu items
- ability to communicate effectively with guests to entertain
- ability to apply common sense and understanding to carry out simple one or two-step instructions
- ability to deal with standardized situations with only occasional or no variables
- ability to mathematically compute proper change and accurately settle checks
- must attend orientation and agree to policies and procedures as outlined in Twin Peaks Girl training
- must successfully complete the Twin Peaks Girl training program prior to working a shift without supervision
- must successfully attend and complete any and all other required training in compliance with local and state regulations such as food and/or alcohol service certifications
Job Duties
- adhering to all image and costume guidelines
- interaction with and entertainment of guests
- promotion of events and specials that promote the goodwill and profitability of the business
- best-in-class service and hospitality, greeting guests, executing food and drink orders including taking the order, suggestive selling, ringing in the order, delivering food and drinks to the table, checking back for re-orders, pre-bussing, and settling the check properly
- any other duty or responsibility that management may deem necessary
Job Criteria
Experience
No experience required
Job Location
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