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Turnkey Solutions Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Paid parental leave
Life insurance
accident insurance
Disability insurance
Retirement with Company Match
Paid Time Off

Job Description

The Freeman Company is a renowned global leader in the events industry, dedicated to redefining live experiences for a new era. With a legacy spanning 99 years, Freeman combines a deep understanding of event management with cutting-edge technologies to deliver impactful moments that engage and inspire audiences. The company prides itself on a data-driven approach and boasts the industry's largest network of experts, enabling it to provide innovative solutions for exhibitions, exhibits, and events worldwide. Freeman's integrated full-service offerings encompass event planning, management, and execution, positioning it as a trusted partner for clients seeking to create memorable and effective live... Show More

Job Requirements

  • Bachelor's degree preferred
  • High school diploma or equivalent with relevant work experience required
  • 3+ years of experience in account management or project management within the tradeshow or hospitality industry
  • Demonstrated excellence in customer service with strong organizational skills
  • Ability to quickly learn and navigate multiple internal and external systems
  • Proven capability to manage multiple events and deadlines simultaneously
  • Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)

Job Qualifications

  • Bachelor's degree preferred
  • High school diploma or equivalent with relevant work experience required
  • 3+ years of experience in account management or project management within the tradeshow or hospitality industry
  • Demonstrated excellence in customer service with strong organizational skills
  • Ability to quickly learn and navigate multiple internal and external systems
  • Proven capability to manage multiple events and deadlines simultaneously
  • Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)

Job Duties

  • Consults with show organizer teams on package options and assist with package slick creation for exhibitor manuals and websites
  • Ability to lead and manage turnkey team on complex events
  • Single point of contact for customer graphic asset collection, structural upgrades and oversight of sold packages
  • Works with exhibitors directly to provide consultation on available graphic areas for purchase and or production
  • Establish meeting cadence with show organizer team to provide regular updates
  • Liaison between exhibitors and Graphic Production and Operations
  • Submit orders for 3rd party vendors included in packages
  • High proficiency in writing tickets in Passport and TSS
  • Create and maintain Airtable to track status of project
  • Budget management for turnkey areas as assigned
  • Main point of contact for on-site management of turnkey exhibits
  • Effectively present information and respond to questions from clients and internal departments
  • Responsible for accurate and timely invoicing to be sent to exhibitors
  • Participate in post-show debrief and provide feedback
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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