Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $34.12
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Parental leave
Complimentary accommodation
Employee Meals
Paid holidays
Paid vacation
paid sick days
Job Description
Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company recognized globally for its exceptional service and dedication to excellence. With a commitment to creating genuine and memorable experiences, Four Seasons prides itself on a company culture driven by a collective of passionate individuals eager to grow and deliver outstanding guest services. The company operates in numerous locations worldwide, including urban centers and resort destinations, maintaining a reputation for luxury hospitality and innovative guest experiences.
The Four Seasons Hotel San Francisco at Embarcadero is a stunning urban retreat offering panoramic views of the bay and city skyline. Situated on the top 11 floors of the 48-storey 345 California Center, this landmark hotel provides guests with unparalleled access to iconic San Francisco attractions such as Union Square, the Ferry Building, and Fisherman’s Wharf. This location embodies the Four Seasons commitment to luxury, comfort, and personalized guest service.
The role of the Turndown Attendant at Four Seasons San Francisco is an essential part of maintaining the elevated guest experience that the brand promises. This position focuses on the meticulous preparation and maintenance of guest rooms during the evening, ensuring an inviting and relaxing atmosphere for guests returning at the end of the day. Tasks include cleaning a set number of occupied rooms during shifts, replenishing towels and amenities, handling room service trays, preparing beds, and creating an overall welcoming environment by adjusting lighting, music, and curtains.
This role requires attention to detail, efficiency, and a deep commitment to guest satisfaction. Turndown Attendants also assist with full room attendant duties when needed and are expected to comply with the company’s standards of conduct and operational rules. This position is ideal for individuals who are adaptable, able to work under pressure, and dedicated to delivering top-tier hospitality service within a high-volume luxury hotel environment.
At Four Seasons, employees are valued not just for their skills but also for their attitude and passion for service. The company fosters a supportive and inclusive workplace, promoting growth opportunities, creativity, and innovation among its team. Working at Four Seasons offers professionals in the hospitality industry the chance to build a lifelong career with a leading global brand, enhanced by comprehensive benefits and a culture that rewards excellence.
This position is hourly paid at a rate of $34.12 and includes a generous benefits package encompassing medical, dental, and vision insurance, a 401k retirement plan, parental leave, complimentary accommodations at other Four Seasons locations, employee meals, and paid holidays, vacation, and sick days. Candidates with at least one year of housekeeping experience, preferably within luxury hotels, are encouraged to apply, along with those who demonstrate flexibility to work varying shifts including nights, weekends, and holidays. Four Seasons is committed to equal employment opportunities, encouraging applications from minorities, women, veterans, and individuals with disabilities.
The Four Seasons Hotel San Francisco at Embarcadero is a stunning urban retreat offering panoramic views of the bay and city skyline. Situated on the top 11 floors of the 48-storey 345 California Center, this landmark hotel provides guests with unparalleled access to iconic San Francisco attractions such as Union Square, the Ferry Building, and Fisherman’s Wharf. This location embodies the Four Seasons commitment to luxury, comfort, and personalized guest service.
The role of the Turndown Attendant at Four Seasons San Francisco is an essential part of maintaining the elevated guest experience that the brand promises. This position focuses on the meticulous preparation and maintenance of guest rooms during the evening, ensuring an inviting and relaxing atmosphere for guests returning at the end of the day. Tasks include cleaning a set number of occupied rooms during shifts, replenishing towels and amenities, handling room service trays, preparing beds, and creating an overall welcoming environment by adjusting lighting, music, and curtains.
This role requires attention to detail, efficiency, and a deep commitment to guest satisfaction. Turndown Attendants also assist with full room attendant duties when needed and are expected to comply with the company’s standards of conduct and operational rules. This position is ideal for individuals who are adaptable, able to work under pressure, and dedicated to delivering top-tier hospitality service within a high-volume luxury hotel environment.
At Four Seasons, employees are valued not just for their skills but also for their attitude and passion for service. The company fosters a supportive and inclusive workplace, promoting growth opportunities, creativity, and innovation among its team. Working at Four Seasons offers professionals in the hospitality industry the chance to build a lifelong career with a leading global brand, enhanced by comprehensive benefits and a culture that rewards excellence.
This position is hourly paid at a rate of $34.12 and includes a generous benefits package encompassing medical, dental, and vision insurance, a 401k retirement plan, parental leave, complimentary accommodations at other Four Seasons locations, employee meals, and paid holidays, vacation, and sick days. Candidates with at least one year of housekeeping experience, preferably within luxury hotels, are encouraged to apply, along with those who demonstrate flexibility to work varying shifts including nights, weekends, and holidays. Four Seasons is committed to equal employment opportunities, encouraging applications from minorities, women, veterans, and individuals with disabilities.
Job Requirements
- High school education or equivalent experience
- minimum of one year of housekeeping experience
- proficiency in English language reading, writing and speaking
- ability to work flexible schedules including days, nights, weekends and holidays
- capacity to handle stress in a high-volume work environment
- ability to prioritize tasks and multi-task effectively
Job Qualifications
- Reading, written and oral proficiency in the English language
- minimum of one year of housekeeping experience
- experience in a luxury hotel preferred
- ability to cope with stress and work in a high-volume operation
- ability to prioritize and multi-task
- flexible schedule including days, nights, weekends and holidays
- high school education or equivalent experience preferred
Job Duties
- Has a set number of occupied rooms to clean during a shift
- removes used towels and replaces them with clean ones from the linen closet
- wipes down any wet surfaces in the bathroom
- folds any clothing left in room and places it in appropriate spot
- removes room service trays, dishes and carts to service landings
- closes drapes, reduces lighting, turn music on softly and prepares bed
- restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens
- prepares unoccupied rooms for turndown for arriving guests
- performs full room attendant duties in occupied rooms and late check-out rooms when needed
- complies with Four Seasons's Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
- works harmoniously and professionally with co-workers and supervisors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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