Turndown Attendant (Part-Time) - Waldorf Astoria Chicago

Hilton is a global leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences across a wide range of world-class hotel brands. Established with a vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests worldwide. The company prides itself not only on providing outstanding accommodations and services but also on cultivating an award-winning workplace culture. Hilton has been repeatedly recognized on the World’s Best Workplaces list by Great Place to Work and Fortune, affirming its dedication to fostering a supportive, inclusive, and dynamic environment for its Team Members. With a presence spanning the globe, Hilton continues to set new standards for the future of travel by emphasizing guest satisfaction, innovation, and sustainability. Whether you are beginning your career in hospitality or seeking new opportunities, Hilton offers a platform to grow professionally while making a meaningful impact in the industry.

The role of a Part-Time Turndown Attendant at Hilton is a unique and vital position that plays a pivotal role in creating memorable guest experiences. This role goes beyond traditional evening housekeeping by spreading the light and warmth of hospitality through attentive and personalized service. As a turndown attendant, you will provide evening room services, including adjusting bed covers, fulfilling guest preferences such as replenishing linens, amenities, and supplies, and assisting with ice bucket refills. Maintaining the cleanliness and tidiness of guest rooms is also a key responsibility, involving dusting, vacuuming, and waste removal to ensure a spotless environment.

Customer delight is at the heart of this position. Responding promptly and courteously to guest requests, the turndown attendant supports housekeeping operations and contributes to a welcoming atmosphere that embodies Hilton’s core values. These values include a passion for hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency to make every moment impactful. Hilton emphasizes the importance of these traits to ensure every guest feels valued and cared for during their stay.

Hilton is not only committed to guests but also to the wellness and growth of its Team Members. The company offers an array of benefits designed to support physical, emotional, and financial well-being. Employees enjoy incredible travel perks with access to deeply discounted room rates at Hilton properties, the opportunity to invest in Hilton stock at a discounted price, paid parental leave, and access to personalized caregiving support. Additional benefits include crisis support services, mental health resources, generous paid time off, comprehensive health and welfare plans, and retirement savings programs. These benefits underscore Hilton’s dedication to creating a rewarding and balanced work environment.

Joining Hilton means becoming part of a respected global hospitality brand that values excellence, innovation, and community. The Part-Time Turndown Attendant position is ideal for individuals who are passionate about hospitality, detail-oriented, and eager to contribute to a team that values service excellence. This role offers not just a job but a career path within one of the world’s most admired hospitality organizations. If you are enthusiastic about making every guest stay special through thoughtful service and a warm approach, Hilton invites you to apply and help create unforgettable experiences every day.