Turndown Attendant, Hotel Housekeeping

San Manuel is a premier hospitality and gaming establishment located in the Inland Empire, known for its top-tier service and commitment to excellence. As one of the largest private employers in the region, San Manuel prides itself on fostering a supportive and dynamic workplace where employees can grow professionally and contribute meaningfully to an outstanding guest experience. The company places a strong emphasis on collaboration, customer satisfaction, and upholding high standards of cleanliness and ambiance, particularly in their lodging services. San Manuel offers not only a workplace but a community where values such as respect, integrity, and professionalism are deeply ingrained in every aspect of operations.

The Turndown Attendant Housekeeping role at San Manuel is pivotal in maintaining the luxurious standards expected of a 5-Star, 5-Diamond rated property. Reporting directly to the Supervisor of Housekeeping, this position is responsible for providing impeccable turndown and cleaning services for both vacant and occupied rooms. The role requires meticulous attention to detail in cleaning guestrooms, making beds, replenishing amenities, and ensuring every guest room reflects the high standards of Forbes-rated service. This position plays a critical role in setting the evening environment for guests, creating a welcoming and restful ambiance that contributes to overall guest satisfaction. Beyond routine cleaning duties, the Turndown Attendant collaborates with team members across various departments to support the broader goals and priorities of the company, embodying the vision, mission, and values of the Tribe and San Manuel.

The successful candidate will have the flexibility to work evenings, weekends, holidays, and overtime, aligning with the dynamic nature of hospitality operations. This role also demands strong communication skills, a keen ability to prioritize tasks, and a professional, personable demeanor. Safety and compliance are paramount, including the proper use of cleaning chemicals in accordance with OSHA rules and maintaining proper maintenance reporting channels. The physical demands of the job include the ability to lift and move items as needed, work in a fast-paced environment, and perform repetitive physical activities while maintaining energy and efficiency throughout shifts. San Manuel supports its workforce by offering comprehensive training and a collaborative culture that empowers employees to learn, perform, and develop continuously. This is an excellent opportunity for individuals passionate about hospitality and housekeeping to join a respected and thriving team dedicated to delivering exceptional guest experiences at every turn.