Job Overview
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Sustainability program involvement
Job Description
The hiring establishment is a hospitality company dedicated to providing exceptional guest experiences through meticulous housekeeping services. As a key player in the hotel and lodging industry, this company prides itself on maintaining the highest standards of cleanliness, comfort, and safety for its guests. With a strong commitment to sustainability and guest satisfaction, the organization integrates eco-friendly practices through programs like EarthView, emphasizing responsible resource management and environmental stewardship.
This company fosters a people-centric culture, encapsulated in its core beliefs: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These values encourage team members to deliver service with warmth, agility, and ownership, which directly contributes to an outstanding guest experience. The company offers career growth opportunities starting from entry-level housekeeping roles to supervisory and executive positions such as Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper.
The role available is that of a Guest Room Attendant or Housekeeper, responsible for cleaning and maintaining guest rooms to meet and exceed the established cleanliness standards. This employment is typically full-time or part-time as per the hotel’s operational requirements, and compensation is competitive within the hospitality sector.
In this role, the housekeeper will greet guests warmly, fostering a welcoming environment from the outset of any interaction. They will be responsible for cleaning guest rooms efficiently within a set time frame, which includes sweeping, mopping, scrubbing, and vacuuming all surfaces. Changing bed linens and replenishing towels and amenities are essential to maintaining the guest room’s comfort and hygiene.
Additionally, the housekeeper will clean and polish furniture and fixtures, dusting walls, furniture, and equipment to ensure a spotless appearance. The position requires vigilance in reporting any maintenance needs to management to maintain the quality and safety of guest rooms. Adherence to lost and found policies for any guest items left behind is crucial, reflecting the company’s dedication to guest service.
The housekeepers are also expected to follow safety protocols rigorously, including wearing protective equipment and abiding by Material Safety Data Sheets (MSDS) and Occupational Safety and Health Administration (OSHA) standards. Flexibility is valued, as individuals may perform additional duties such as house person or lobby attendant roles during peak periods or staffing shortages.
The work environment demands physical stamina, requiring standing, walking, bending, and lifting regularly, and the schedule includes holidays and weekends to meet guest needs consistently. The housekeeper contributes directly to improving guest satisfaction scores by focusing on quality and attention to detail. The company encourages ongoing development and teamwork to foster a culture of service excellence.
This company fosters a people-centric culture, encapsulated in its core beliefs: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These values encourage team members to deliver service with warmth, agility, and ownership, which directly contributes to an outstanding guest experience. The company offers career growth opportunities starting from entry-level housekeeping roles to supervisory and executive positions such as Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper.
The role available is that of a Guest Room Attendant or Housekeeper, responsible for cleaning and maintaining guest rooms to meet and exceed the established cleanliness standards. This employment is typically full-time or part-time as per the hotel’s operational requirements, and compensation is competitive within the hospitality sector.
In this role, the housekeeper will greet guests warmly, fostering a welcoming environment from the outset of any interaction. They will be responsible for cleaning guest rooms efficiently within a set time frame, which includes sweeping, mopping, scrubbing, and vacuuming all surfaces. Changing bed linens and replenishing towels and amenities are essential to maintaining the guest room’s comfort and hygiene.
Additionally, the housekeeper will clean and polish furniture and fixtures, dusting walls, furniture, and equipment to ensure a spotless appearance. The position requires vigilance in reporting any maintenance needs to management to maintain the quality and safety of guest rooms. Adherence to lost and found policies for any guest items left behind is crucial, reflecting the company’s dedication to guest service.
The housekeepers are also expected to follow safety protocols rigorously, including wearing protective equipment and abiding by Material Safety Data Sheets (MSDS) and Occupational Safety and Health Administration (OSHA) standards. Flexibility is valued, as individuals may perform additional duties such as house person or lobby attendant roles during peak periods or staffing shortages.
The work environment demands physical stamina, requiring standing, walking, bending, and lifting regularly, and the schedule includes holidays and weekends to meet guest needs consistently. The housekeeper contributes directly to improving guest satisfaction scores by focusing on quality and attention to detail. The company encourages ongoing development and teamwork to foster a culture of service excellence.
Job Requirements
- High school diploma preferred
- previous housekeeping experience required or equivalent training
- understand and communicate in English
Job Qualifications
- High school diploma preferred
- previous housekeeping experience required or equivalent training
- understand and communicate in English
Job Duties
- Greet guests upon interaction with a warm and friendly greeting
- clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming
- change bed linens and replace towels and other amenities
- clean and polish furniture and fixtures
- dust furniture, walls or equipment
- notify managers concerning the need for repairs in guest rooms
- process guest items left in rooms according to lost and found policy
- follow sustainability guidelines and practices related to HHM's EarthView program
- practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- perform house person and lobby attendant duties when short staffed or during peak periods
- be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- ensure overall guest satisfaction
- perform other duties as requested by management
Job Criteria
Experience
No experience required
Job Location
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