Turndown Attendant

The Ritz-Carlton, located at 1 Ritz Carlton Dr, Dana Point, California, is a prestigious luxury hotel known worldwide for its exceptional standards and outstanding guest service. Part of Marriott International, The Ritz-Carlton brand is synonymous with high-quality hospitality, offering guests an unforgettable experience that blends elegance with attentive care. With over 100 award-winning hotels worldwide, The Ritz-Carlton has built a reputation as a global leader in luxury hospitality, fostering a culture of creativity, kindness, and compassion among its staff. Joining The Ritz-Carlton means becoming part of an inclusive, diverse workplace where associates from various backgrounds are valued and celebrated, contributing to the hotel's continuing success.

This position is for a part-time non-management role within the Housekeeping & Laundry department. The hourly pay is set at $28.40. The role centers on maintaining cleanliness and ensuring that the hotel looks immaculate for guests, which is essential in creating a unique and memorable guest experience. The role of the Guest Environment Expert goes beyond simply providing clean rooms and freshly made beds; it encompasses a range of cleaning duties and guest service tasks to uphold the high standards of The Ritz-Carlton. In this role, you will be responsible for cleaning guest rooms and common areas, handling guest requests, restocking cleaning carts, and undertaking various other duties to ensure the hotel remains welcoming and pristine.

At The Ritz-Carlton, maintaining a safe workspace, following company guidelines, respecting confidentiality, and ensuring professional appearance and communication are fundamental to success. The job is physically demanding, requiring the ability to stand, walk for extended periods, and perform tasks such as lifting and moving objects weighing up to 50 pounds. This dynamic role calls for team players who are proactive and eager to contribute to the hotel's excellent reputation by making sure every guest has a superior experience.

Working with The Ritz-Carlton offers the chance to uphold the brand's celebrated "Gold Standards," which include the employee promise, credo, and service values. These standards guide daily operations and inspire associates to continually improve, ensuring every guest receives the exceptional luxury service The Ritz-Carlton is known for. By joining this team, you will have the opportunity to take pride in your work and the collective achievements of your colleagues while growing professionally within a global network of hospitality experts. As part of the Marriott International family, The Ritz-Carlton supports equal opportunity, embraces diversity, and does not discriminate against candidates on the basis of disability, veteran status, or other legally protected characteristics, making it a welcoming and supportive workplace for all. Ultimately, this role offers a fulfilling opportunity to contribute to the world-renowned reputation of The Ritz-Carlton through dedication, professionalism, and genuine care for the guest environment.