Turndown Attendant

Four Seasons Hotels and Resorts is a global leader in luxury hospitality, recognized worldwide for its exceptional service, refined guest experiences, and commitment to quality. Founded over five decades ago, Four Seasons has continuously evolved while maintaining its dedication to creating memorable stays for its guests. The brand is synonymous with elegance, attention to detail, and a warm welcoming atmosphere that makes every visitor feel valued and special. With locations across the globe, Four Seasons blends local culture and global standards to deliver outstanding hospitality. This company is renowned for its focus on employee well-being and development, ensuring that every team member embodies the spirit of excellence and genuine care.

At the Four Seasons Hotel Austin, we embrace the unique charm of Austin, Texas, a city known for its vibrant music scene, picturesque lakes, and rich cultural heritage. Our lakeside retreat in the heart of downtown Austin offers guests an exclusive oasis with stunning views of Lady Bird Lake. This luxury hotel features 286 exquisitely appointed guest rooms and suites, two celebrated dining establishments known as Ciclo and Live Oak, a luxurious spa, and over 17,000 square feet of event space. Our property has proudly stood as one of Austin’s premier luxury hotels for years, attracting guests who come for our legendary service and comfort, and return for our exciting seasonal experiences and evolving food and beverage offerings.

We are currently seeking a Turndown Attendant to join our dynamic Rooms Team at Four Seasons Hotel Austin. This role is crucial to providing the best in-room experience for our guests. The Turndown Attendant goes beyond basic housekeeping duties. With an eye for detail, this individual ensures every guest room is immaculate, comfortable, and truly welcoming. The role requires anticipating and customizing guest needs before being asked, offering a personalized experience that reflects the luxury ethos of Four Seasons. Responsibilities include delivering nightly turndown service, replenishing room amenities, and maintaining the highest standards of cleanliness.

The ideal candidate will demonstrate enthusiasm and dedication to guest service, be a proactive team player who respects and values the contribution of each colleague, and uphold the high standards synonymous with our brand. This position is perfect for individuals passionate about creating memorable guest experiences and who take pride in their work. Working at Four Seasons offers the rewarding opportunity to be part of a culturally diverse workforce committed to inclusivity and continuous growth. Our team members enjoy a supportive environment with excellent benefits, professional development opportunities, and the chance to contribute to the hospitality industry’s gold standard.

As a member of our team, you will enjoy a comprehensive benefits package including complimentary medical, dental, and vision insurance shortly after hire, employee meals, access to Four Seasons properties worldwide, and various discounted services. Flexibility is key for this role as the hotel operates 24 hours a day, 7 days a week, 365 days a year, so availability during mornings, evenings, weekends, and holidays is required.

At Four Seasons, we believe that authentic connections create lasting impressions. Whether you are a guest, employee, partner, or resident, our mission is to deliver exceptional experiences that make life richer and more meaningful. Join us, and become part of a team where respect, excellence, and genuine care are everyday values. Experience a career where your contributions are appreciated, your growth is encouraged, and your dedication makes a difference in the world of luxury hospitality.