Turndown Attendant

The Ritz-Carlton is a globally recognized luxury hospitality brand owned by Marriott International, known for its exceptional guest experiences and high standards of service. Marriott International operates a wide portfolio of award-winning properties worldwide, and The Ritz-Carlton represents the pinnacle of luxury and excellence in hospitality. Located in Clayton, Missouri, at 100 Carondelet Plaza, The Ritz-Carlton offers guests an unparalleled environment where comfort, elegance, and attentive service come together to create memorable stays. Marriott International is committed to diversity, equity, and inclusion, actively fostering an environment that values the unique backgrounds, talents, and experiences of its associates. This ethos not only enriches the workplace culture but also ensures that all associates have equal access to opportunities, contributing to the brand's success and reputation.

This role is for a full-time Housekeeping position within The Ritz-Carlton, which is non-management and integral to maintaining the high standards set by the organization. As a Housekeeper, you will play a crucial role in delivering the renowned "Gold Standards" of The Ritz-Carlton, which emphasizes service excellence and guest satisfaction. Your primary responsibility will be to ensure that guest rooms and public areas are impeccably clean, fully stocked with supplies, and prepared to meet the expectations of luxury hospitality.

Duties include promptly responding to guest and departmental requests, replenishing supplies, cleaning guest rooms according to established procedures, replacing dirty linens, making beds, cleaning bathrooms, and ensuring that all in-room appliances are operational. You will also be expected to maintain the cleanliness and orderliness of furniture, walls, and carpets through dusting, polishing, vacuuming, and general maintenance tasks. Physical stamina is important as the job requires moving, lifting, and operating cleaning equipment over various surfaces throughout the work shift.

This position demands adherence to company safety and security policies, completion of relevant safety training, and effective communication skills to interact professionally with guests and team members. It also involves supporting the team in achieving common goals and maintaining confidentiality regarding proprietary information. While no formal education or prior related work experience is required, the role is ideal for individuals ready to learn and embody the values that The Ritz-Carlton stands for, including thoughtfulness, creativity, and compassion.

Joining The Ritz-Carlton team means becoming part of a respected global brand that values its associates and strives to provide them with a supportive work environment. This position offers the chance to develop your hospitality career within Marriott International’s impressive portfolio of brands, with the promise that your work will be appreciated and your contributions meaningful. If you are passionate about hospitality and eager to work in a luxury service environment, this Housekeeping role at The Ritz-Carlton in Clayton, Missouri, is an excellent opportunity to begin or advance your career.