Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive salary
robust benefit plan
Career growth opportunities
employee recognition
diverse and challenging work environment
supportive team culture
Global career potential
Job Description
Four Seasons Hotels and Resorts is a world-renowned luxury hotel company that prides itself on delivering exceptional guest experiences rooted in genuine care and attention to detail. With a commitment to luxury and heartfelt service, Four Seasons has built a reputation as a leader in the hospitality industry, focused not only on creating memorable stays for guests but also on fostering a supportive and empowering workplace culture for its employees. Recognized by FORTUNE magazine as one of the 100 Best Companies to Work For and maintaining this distinction every year since the list's inception in 1998, Four Seasons embodies excellence through mutual respect, collaboration, and a passion for hospitality. This dedication to quality extends from guests to team members, ensuring a world-class employee experience that enables the delivery of unparalleled service globally.
The Four Seasons Hotel Miami exemplifies the brand's blend of tropical luxury and urban vibrancy, located in the heart of Miami's trendy Brickell Avenue. It offers guests a unique combination of a poolside paradise with city sophistication, providing diverse dining experiences, sun-kissed sanctuaries of relaxation, and views of Miami's iconic skyline. The hotel is surrounded by Miami’s fashionable art, dining, and entertainment scenes, making it an ideal location for visitors seeking the best of both worlds.
As a Turndown Attendant at Four Seasons Hotel Miami, you will play a vital role in shaping a guest's evening experience by preparing their rooms to provide comfort and relaxation. This position requires a passion for excellence and enthusiasm that reflects in every task, ensuring a welcoming and restful environment by cleaning and refreshing guest rooms, restocking amenities, and maintaining high standards of hospitality. The role involves working harmoniously with a team to deliver a seamless guest experience and embracing Four Seasons' values of kindness, professionalism, and respect. Only candidates with valid US work authorization will be considered for this role, highlighting the company’s commitment to legal and ethical employment practices.
The Turndown Attendant role offers the opportunity to be part of a cohesive team at a globally respected luxury hotel brand, where career growth, recognition for excellence, and engagement in diverse and meaningful work are key highlights. The position demands physical stamina and attention to detail, ensuring that guests return to comfortable and impeccably prepared rooms each night. Work schedules include various shifts covering mornings, evenings, weekends, and holidays, reflecting the hotel’s commitment to accommodating guest needs around the clock. With a competitive salary in Miami and a robust benefits package, Four Seasons invites determined and detail-oriented candidates to contribute to its tradition of exceptional hospitality and to build a rewarding career with global potential.
The Four Seasons Hotel Miami exemplifies the brand's blend of tropical luxury and urban vibrancy, located in the heart of Miami's trendy Brickell Avenue. It offers guests a unique combination of a poolside paradise with city sophistication, providing diverse dining experiences, sun-kissed sanctuaries of relaxation, and views of Miami's iconic skyline. The hotel is surrounded by Miami’s fashionable art, dining, and entertainment scenes, making it an ideal location for visitors seeking the best of both worlds.
As a Turndown Attendant at Four Seasons Hotel Miami, you will play a vital role in shaping a guest's evening experience by preparing their rooms to provide comfort and relaxation. This position requires a passion for excellence and enthusiasm that reflects in every task, ensuring a welcoming and restful environment by cleaning and refreshing guest rooms, restocking amenities, and maintaining high standards of hospitality. The role involves working harmoniously with a team to deliver a seamless guest experience and embracing Four Seasons' values of kindness, professionalism, and respect. Only candidates with valid US work authorization will be considered for this role, highlighting the company’s commitment to legal and ethical employment practices.
The Turndown Attendant role offers the opportunity to be part of a cohesive team at a globally respected luxury hotel brand, where career growth, recognition for excellence, and engagement in diverse and meaningful work are key highlights. The position demands physical stamina and attention to detail, ensuring that guests return to comfortable and impeccably prepared rooms each night. Work schedules include various shifts covering mornings, evenings, weekends, and holidays, reflecting the hotel’s commitment to accommodating guest needs around the clock. With a competitive salary in Miami and a robust benefits package, Four Seasons invites determined and detail-oriented candidates to contribute to its tradition of exceptional hospitality and to build a rewarding career with global potential.
Job Requirements
- Must be able to work all shifts including mornings, evenings, weekends, and holidays
- Ability to perform assigned duties with attention to detail, speed accuracy, and follow through
- Ability to satisfactorily communicate in English
- Ability to exert physical effort consistent with cleaning assigned rooms per hotel standards
- Ability to grasp, bend, and stoop
- push or pull heavy loads weighing up to 30 lbs
- Previous experience in housekeeping is strongly preferred
- Must be able to work in a standing position for long periods of time up to 8 hours a day
Job Qualifications
- Valid work authorization for the United States
- Previous housekeeping experience strongly preferred
- Ability to communicate satisfactorily in English
- Ability to perform duties with attention to detail, speed, and accuracy
- Ability to work with minimal supervision
- Physical stamina to stand for up to 8 hours per day
- Ability to grasp, bend, stoop, and push or pull heavy loads up to 30 pounds
Job Duties
- Clean and refresh a set number of occupied guest rooms
- Remove used towels and replace with clean ones
- Wipe down wet surfaces in the bathroom
- Fold and organize any clothing left in rooms
- Remove room service trays, dishes, and carts to service landings
- Close drapes, reduce lighting, turn on soft music, and prepare beds
- Restock used amenities such as shampoo, lotions, cotton balls, stationery, and pens
- Prepare unoccupied rooms for turndown service for arriving guests
- Perform full room attendant duties in occupied and late check-out rooms when needed
- Comply with Four Seasons work rules and standards of conduct
- Work harmoniously and professionally with co-workers and supervisors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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