Turndown Attendant

The Ritz-Carlton New Orleans, located at 921 Canal St, New Orleans, Louisiana, is a luxurious hotel that prides itself on delivering exceptional guest experiences. As part of Marriott International, a global leader in the hospitality industry with more than 100 award-winning hotels worldwide, The Ritz-Carlton New Orleans continues the tradition of excellence, ensuring guests enjoy a memorable and unique stay. The hotel is renowned for its dedication to luxury, quality service, and attention to detail, creating an environment that guests remember long after their visit. Committed to fostering an inclusive workplace, The Ritz-Carlton provides equal opportunity employment and celebrates the diverse backgrounds and talents of its associates.

The role available is a part-time, non-management position as a Guest Environment Expert within the Housekeeping and Laundry category. This position offers a competitive wage of $16.00 per hour. The Guest Environment Expert plays a critical role in maintaining the cleanliness and aesthetic appeal of the hotel, contributing significantly to an exceptional guest experience beyond just cleaning rooms and making beds. This role empowers the associate to respond promptly to guest requests, restock cleaning supplies, clean guestrooms and public areas, and perform various other tasks essential to the hotel’s day-to-day operations.

Working at The Ritz-Carlton involves more than routine housekeeping duties. It requires dedication to the company’s gold standards which emphasize kindness, attention to detail, and consistent quality. Associates in this role are expected to keep a professional appearance, follow safety protocols, handle tasks such as moving, lifting, carrying, pushing, and placing objects weighing under 50 pounds without assistance, and uphold confidentiality in all aspects of work. The position involves physical activity such as standing, sitting, and walking for extended periods, ensuring that the hotel spaces are always guest-ready.

This role is an excellent opportunity for individuals passionate about hospitality who want to be part of a prestigious luxury hotel brand. The Ritz-Carlton invites candidates who are committed to creativity, compassion, and exemplary service to join their team. Employees will receive comprehensive training on The Ritz-Carlton's gold standards including the employee promise, credo, and service values. Working here not only enhances one’s professional skills but also provides personal growth and the chance to contribute to a world-class guest environment.

Joining The Ritz-Carlton New Orleans means becoming part of a global portfolio of Marriott International brands, where employees are empowered to do their best work, fulfill their purpose, join an incredible worldwide team, and become their best selves. This role is pivotal in maintaining the high service standards that have earned The Ritz-Carlton its global reputation for luxury and excellence in hospitality.