Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement savings plan
Employee wellness programs
Career development opportunities
Job Description
The Ritz-Carlton South Beach, located at 1 Lincoln Rd, Miami Beach, Florida, is a prestigious luxury hotel that sets the standard for exceptional hospitality and elegant guest experiences. As part of the Marriott International family, The Ritz-Carlton brand is synonymous with sophisticated service and high-quality accommodations that create lifelong memories for its guests. This hotel prides itself on delivering excellence, comfort, and personalized service to a diverse portfolio of guests, making it one of the most sought-after hospitality destinations in the world. With over 100 award-winning properties globally, The Ritz-Carlton continues to lead the luxury hotel market by cultivating a team-oriented culture rooted in creativity, thoughtfulness, and genuine care.
This position is a full-time, non-management role within the Housekeeping and Laundry department, dedicated to maintaining the pristine appearance and cleanliness of the entire hotel. As a Guest Environment Expert at The Ritz-Carlton South Beach, you will be entrusted with the responsibility of creating a memorable and unique environment for every guest. The role involves a hands-on approach in a variety of housekeeping functions such as delivering guest requests, stocking housekeeping carts, cleaning guest rooms, and maintaining public spaces. The essence of the role extends beyond just cleaning; it is about contributing to an exceptional guest experience by ensuring that every space in the hotel reflects the high standards synonymous with The Ritz-Carlton.
Guest Environment Experts are empowered to move freely within their assigned spaces and take initiative in completing necessary tasks efficiently and thoughtfully. Responsibilities include physical activities such as standing, sitting, walking for extended periods, and handling objects weighing up to 50 pounds without assistance. Safety in the workplace, adherence to company policies, maintaining confidentiality, and upholding The Ritz-Carlton’s Gold Standards are critical components of the job. The Gold Standards encompass the Employee Promise, the Credo, and Service Values, which form the cultural and operational foundation of the hotel’s renowned luxury service.
Working at The Ritz-Carlton South Beach means joining a diverse and inclusive team where all associates’ unique backgrounds, talents, and experiences are valued and celebrated. The company fosters an environment that supports equal opportunity and non-discrimination across all protected bases, including disability and veteran status. This commitment ensures a workplace where every team member feels they belong and can grow professionally while helping to deliver exceptional experiences to guests.
Joining The Ritz-Carlton means more than taking on a job; it is becoming part of a globally recognized family that strives to be better every day. The role offers a distinctive opportunity to work alongside some of the hospitality industry's best professionals and to contribute to a culture where you can be proud of your work and your workplace. This is an ideal career opportunity for individuals passionate about luxury hospitality who want to develop their skills in a supportive environment that rewards dedication, creativity, and a commitment to excellence.
This position is a full-time, non-management role within the Housekeeping and Laundry department, dedicated to maintaining the pristine appearance and cleanliness of the entire hotel. As a Guest Environment Expert at The Ritz-Carlton South Beach, you will be entrusted with the responsibility of creating a memorable and unique environment for every guest. The role involves a hands-on approach in a variety of housekeeping functions such as delivering guest requests, stocking housekeeping carts, cleaning guest rooms, and maintaining public spaces. The essence of the role extends beyond just cleaning; it is about contributing to an exceptional guest experience by ensuring that every space in the hotel reflects the high standards synonymous with The Ritz-Carlton.
Guest Environment Experts are empowered to move freely within their assigned spaces and take initiative in completing necessary tasks efficiently and thoughtfully. Responsibilities include physical activities such as standing, sitting, walking for extended periods, and handling objects weighing up to 50 pounds without assistance. Safety in the workplace, adherence to company policies, maintaining confidentiality, and upholding The Ritz-Carlton’s Gold Standards are critical components of the job. The Gold Standards encompass the Employee Promise, the Credo, and Service Values, which form the cultural and operational foundation of the hotel’s renowned luxury service.
Working at The Ritz-Carlton South Beach means joining a diverse and inclusive team where all associates’ unique backgrounds, talents, and experiences are valued and celebrated. The company fosters an environment that supports equal opportunity and non-discrimination across all protected bases, including disability and veteran status. This commitment ensures a workplace where every team member feels they belong and can grow professionally while helping to deliver exceptional experiences to guests.
Joining The Ritz-Carlton means more than taking on a job; it is becoming part of a globally recognized family that strives to be better every day. The role offers a distinctive opportunity to work alongside some of the hospitality industry's best professionals and to contribute to a culture where you can be proud of your work and your workplace. This is an ideal career opportunity for individuals passionate about luxury hospitality who want to develop their skills in a supportive environment that rewards dedication, creativity, and a commitment to excellence.
Job Requirements
- high school diploma or equivalent
- ability to work full time including weekends and holidays
- physical capability to perform required duties such as lifting up to 50 pounds
- willingness to follow company policies and safety standards
- maintain professional appearance and communication
- commitment to confidentiality
- no management experience required
Job Qualifications
- high school diploma or equivalent preferred
- previous housekeeping or cleaning experience in a hotel preferred
- ability to work effectively in a team environment
- strong attention to detail
- good communication skills
- ability to stand, sit, or walk for extended periods
- physical ability to lift and carry objects up to 50 pounds
Job Duties
- clean guest rooms and public spaces to maintain high standards of cleanliness
- respond promptly and professionally to guest requests
- stock and organize housekeeping carts
- ensure all guest areas comply with safety and health regulations
- follow established procedures and company policies
- maintain confidentiality and uphold the Ritz-Carlton Gold Standards
- assist with other reasonable duties as assigned
Job Criteria
Experience
No experience required
Job Location
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