Turndown Attendant 1pm-9:30pm

The Ritz-Carlton South Beach, located in the vibrant city of Miami Beach, Florida, is part of the prestigious portfolio of Marriott International, a global leader in luxury hospitality. Known for its exceptional service and elegant accommodations, The Ritz-Carlton South Beach offers guests an unmatched experience that combines sophistication with comfort in a beachfront setting. This luxury hotel is dedicated to creating memorable moments for its guests, emphasizing not only cleanliness but also a welcoming and personalized atmosphere throughout the property. With over 100 award-winning properties worldwide, Marriott International fosters a culture of diversity and inclusion, empowering associates to contribute their unique backgrounds, talents, and experiences to help drive the success of the brand. The company is committed to equal employment opportunity, ensuring a workplace free from discrimination and full of opportunity for all employees regardless of their background or status.

Joining The Ritz-Carlton South Beach as a Guest Environment Expert means becoming part of a team that sets the standard for luxury hospitality through extraordinary service and attention to detail. This full-time, non-management position focused on housekeeping and laundry functions is instrumental in maintaining the impeccable appearance and cleanliness of the entire hotel. The role goes beyond basic housekeeping duties; it is about creating a guest experience that is memorable and unique by attending to numerous responsibilities such as cleaning guest rooms, stocking necessary supplies, attending to public spaces, and responding promptly to guest requests. The Guest Environment Expert is empowered to take initiative and move freely within the space to ensure all areas meet the brand’s high standards.

Physical stamina and a hands-on approach are essential for success in this role, as associates will be on their feet for extended periods and performing physical tasks including moving, lifting, carrying, pushing, and pulling objects weighing up to 50 pounds. Adhering to company policies, maintaining confidentiality, and presenting a professional image through uniform and communication are critical components of the job. Employees at The Ritz-Carlton South Beach embody the brand’s "Gold Standards," which include the Employee Promise, Credo, and Service Values. These standards are the foundation of every interaction and effort, guiding staff to exceed guest expectations and consistently deliver gracious and thoughtful service.

Moreover, the Ritz-Carlton fosters a workplace culture that encourages creativity, compassion, and a commitment to excellence, allowing employees to be proud of their work and the team they belong to. By joining this team, associates gain the opportunity to grow personally and professionally within a supportive and dynamic environment, becoming part of a global community where they can do their best work, begin their purpose, and belong fully. This position represents a unique opportunity to contribute to a world-class luxury hotel brand and make a lasting impact on guests’ experiences in one of the most desirable locations in Florida.