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Tulsa - Restaurant Manager - Chili's

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $70,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible work schedule

Job Description

Chili's is a renowned casual dining restaurant chain that originated in Dallas, Texas, in 1975. Famous for its Big Mouth burgers, house smoked ribs, full-on fajitas, and hand-shaken margaritas, Chili's has become a staple in the casual dining industry with a legacy deeply rooted in exceptional service, hospitality, and community engagement. Over the decades, the company has built a strong reputation for creating a fun and welcoming atmosphere for both guests and employees alike. The culture at Chili's emphasizes teamwork, accountability, and a genuine passion for making each guest feel special, making it a prime destination for food lovers and a rewarding workplace for hospitality professionals. As part of its ongoing commitment to excellence, Chili's focuses on delivering memorable dining experiences every day while fostering a supportive environment where team members can grow and thrive in their careers.

The role of a Chili's Manager is pivotal to the continued success of the company. This position is designed for individuals who are not only driven to achieve top business results but who also have a passion for hospitality and people. Being a Chili's Manager means leading with both heart and mind—balancing the operational demands of the restaurant with an authentic dedication to team and guest satisfaction. Managers act as the critical link between the kitchen, the front of house, and the guests, ensuring every shift runs smoothly and every guest leaves the restaurant with a positive and memorable experience.

In this role, managers are responsible for creating a win-together atmosphere that encourages teamwork and celebrates those who are willing to go above and beyond. The role demands strong leadership and communication skills, as managers nurture open dialog between team members and management while championing restaurant initiatives that promote a culture of success. They also play an essential role in hiring, training, retaining, and developing team members to take on larger roles within the restaurant, thereby building a strong, motivated workforce.

Additionally, Chili's Managers are responsible for managing the business side of the restaurant by effectively controlling costs through proven Chili's systems, conducting quality line checks, and following operational procedures such as the Manager Timeline. They are also tasked with fostering guest engagement within the restaurant and developing connections within the surrounding community. Food safety and quality standards are upheld rigorously, as safety and excellence are non-negotiable parts of Chili's commitment to its guests.

This full-time managerial position offers a competitive yearly salary ranging from $55,000 to $70,000, reflecting the importance and demands of the role. Individuals who excel as Chili's Managers are dependable team players who thrive in fast-paced environments and possess excellent multitasking skills. This is a fantastic opportunity for those looking to advance their leadership career in hospitality within a company that values hard work, fun, and outstanding guest service.

Job Requirements

  • High school diploma or equivalent
  • Proven previous experience in a restaurant or hospitality management role
  • Ability to work flexible hours including nights, weekends, and holidays
  • Strong leadership and communication skills
  • Basic computer proficiency
  • Ability to train and develop team members
  • Commitment to upholding food safety and quality standards

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in restaurant management or supervisory role preferred
  • Strong leadership and interpersonal skills
  • Ability to multitask and thrive in a fast-paced environment
  • Excellent communication and problem-solving skills
  • Knowledge of food safety regulations and operational procedures
  • Passion for hospitality and customer service

Job Duties

  • Ensure a great guest experience
  • Role model and hold team members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between team members and management
  • Influence team member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our manager timeline and performing quality line checks
  • Hire, train, retain, and develop team members to take on larger roles
  • Drive guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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