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True TX BBQ Manager (Midland/Odessa)

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
employee ownership

Job Description

H-E-B is one of the largest, independently owned food retailers in the United States, with over 400 stores across Texas and Mexico. Established with a dedication to quality, innovation, and community engagement, H-E-B has become synonymous with exceptional grocery shopping experiences. The company generates more than $31 billion in annual sales and is recognized for continuously leading the industry with creative and customer-focused concepts. Apart from grocery retail, H-E-B has recently expanded into the Restaurant & Bar industry, creating a distinctive dining experience that balances exceptional food quality with outstanding customer service. This move enhances its commitment to offering unique, community-centered services while maintaining the values and quality H-E-B is known for.

The True TX BBQ Restaurant Culinary Manager position at H-E-B is a critical leadership role located in the Midland/Odessa stores, designed for culinary professionals passionate about Texas barbecue and dedicated to excellence in restaurant operations. This role involves managing and supervising kitchen and restaurant operations, overseeing menu execution, scheduling, staff training, and overall partner development. The position provides an opportunity to work within a partner-owned company, emphasizing the value of teamwork, ownership, and customer service. The Restaurant Culinary Manager will be responsible not only for culinary leadership but also for financial performance, food safety, and sanitation standards, reflecting H-E-B's high standards for quality and operational excellence.

This position requires a culinary degree or equivalent experience, advanced communication, and customer service skills, and a model of hospitality with a sense of urgency. Successful candidates will exhibit a heart for people, a head for business, and a passion for results, embodying an entrepreneurial spirit and drive for success within a dynamic restaurant environment. This managerial position demands the ability to lead and motivate a team, manage complex operational processes, maintain food safety certifications, and handle the physical demands associated with high-volume food production. The role promotes professional growth with potential ownership opportunities within the company for committed and hardworking individuals. Working at H-E-B True TX BBQ combines a strong culture of hospitality with a relentless focus on quality and customer satisfaction in a fast-paced, retail setting.

Job Requirements

  • Culinary degree or 1+ years equivalent combination of professional culinary training and experience
  • completion of internal School of Retail Management (SORM)
  • experience leading in a complex work and team environment
  • experience in ordering, inventory maintenance, shrink control, and customer service
  • ability to execute high-volume production
  • ability to maintain efficient operations and troubleshoot equipment malfunctions
  • ability to supervise, train, and cross-train staff
  • ability to work a flexible schedule, including opening, closing, weekend, and holiday shifts
  • ability to function in a fast-paced retail environment
  • ability to work extended hours or rotating schedules
  • ability to safely maneuver around moving mechanical parts
  • ability to frequently be exposed to fumes or airborne particles and toxic or caustic materials
  • ability to frequently stand, walk, pivot
  • ability to frequently reach at waist, grasp
  • ability to occasionally sit, reach at overhead, shoulder, knee, floor
  • ability to bend, stoop, squat, crouch, kneel, climb stairs, twist, push, pull with arms, pinch, perform fine motor movements, shoulder circumduction
  • ability to occasionally be exposed to heat, ambient temperatures, and loud noise
  • ability to frequently be exposed to wet and cold conditions
  • ability to lift 80 lbs and manage in excess of 80 lbs with a team lift

Job Qualifications

  • Culinary degree or equivalent professional culinary training and experience
  • completion of internal School of Retail Management (SORM)
  • leadership experience in a complex team environment
  • experience in ordering, inventory maintenance, shrink control, and customer service
  • certified food safety manager
  • advanced communication skills
  • advanced customer service skills
  • proficiency in H-E-B systems (XPTR, DSD, IMS, CICS2, POS, Excel) preferred
  • advanced organizational skills

Job Duties

  • Directly supervises partners
  • trains and manages staff
  • supervises and coordinates all related culinary activities
  • plans, assigns, and directs work
  • assists with appraising performance
  • rewards and disciplines employees
  • oversees daily job responsibilities for all department partners
  • estimates food consumption
  • requisitions and purchases food
  • frequently performs hourly partner processes and duties in a proficient manner
  • responsible for the kitchens financial performance
  • executes budget
  • executes menu items
  • ensures and coaches to overall cleanliness, sanitation, and safety of all areas
  • works closely with partners to ensure cleanliness and sanitation requirements meet SOP, QA and ORT standards
  • oversees proper receiving, storage, rotation, and pars for all items within department
  • maintains consistent food specifications including taste, appearance, presentation, portion control, and quality utilizing VTA standards
  • certified food safety manager, AST certified
  • ensures sanitation compliance in food preparation areas
  • performs CIRs for department
  • oversees and monitors shrink

Job Criteria

Experience

Mid Level (3-7 years)


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