True TX BBQ Manager (Lubbock)

H-E-B is one of the largest independently owned food retailers in the United States, operating over 400 stores across Texas and Mexico. With annual sales exceeding $31 billion, H-E-B has built a strong reputation for innovation, quality, and customer service. Known for leading the way with creative retail concepts, H-E-B continually expands its reach and offerings to meet the diverse needs of its customers. Recently, H-E-B has ventured into the Restaurant & Bar business, aiming to bring a distinctive neighborhood dining experience that combines exceptional food quality with outstanding service.

The True TX BBQ Restaurant Culinary Manager role is a vital leadership position within H-E-B's growing restaurant business, specifically located in the Lubbock store. This role centers around ensuring top-tier customer service while managing day-to-day restaurant operations. The Culinary Manager supervises the kitchen and menu execution, taking responsibility for training, scheduling, and developing the culinary staff, referred to as Partners in H-E-B’s terminology. This position not only demands culinary expertise but also strong management and leadership skills to foster a collaborative and efficient team environment.

As a Partner-owned company, H-E-B offers the opportunity for employees to become owners, reflecting the company's commitment to empowering its people as the driving force behind innovation and growth. This ownership structure promotes dedication, accountability, and long-term success for both individuals and the company as a whole. The Culinary Manager role exemplifies this ethos, requiring a heart for people, a head for business, and a passion for results. Ideal candidates must be capable of executing high-volume food production with a focus on teamwork and quality, using their creativity and expertise to maintain a competitive advantage.

Key responsibilities include overseeing kitchen financial performance, executing menu items, and maintaining stringent food safety, sanitation, and quality control standards. The Culinary Manager ensures compliance with health regulations and company policies, while also managing inventory, shrink control, and customer service excellence. This role requires a certified food safety manager and offers opportunities for continual professional development through internal training programs.