DYNE Hospitality Group logo

Tropical Smoothie Cafe - Shift Leaders (FL129)

Job Overview

clock

Work Schedule

Flexible
Day Shifts
diamond

Benefits

Competitive wages
Flexible work hours
Career growth opportunities
Training and development programs
Supportive team environment

Job Description

DYNE Hospitality Group is a well-regarded hospitality company known for managing a diverse portfolio of dining brands, including Tropical Smoothie Cafe, which is dedicated to promoting healthier lifestyles with a tropical twist. The group places a strong emphasis on culture, core values, and career development, striving to create an environment where employees feel valued and empowered. With competitive wages and a commitment to long-term career growth, DYNE Hospitality Group fosters a supportive workplace where team members are encouraged to embody the core values of investing in people, understanding the why behind every action, making smart decisions, and making things happen. This culture is deeply embedded in every aspect of their cafes and operations, ensuring a consistent and positive experience for both employees and customers alike.

Tropical Smoothie Cafe, part of DYNE Hospitality Group, is a vibrant and health-focused quick-service restaurant specializing in delicious food and smoothies with a tropical flair. The cafe is known for its fun, friendly atmosphere and its dedication to serving nutritious options that support a healthier lifestyle. The Team Member role at Tropical Smoothie Cafe is integral to the success of the cafe, as these individuals are responsible for upholding the brand's values that emphasize solid relationships, a competitive and winning spirit, creativity, and a commitment to living better.

This position offers flexible working hours, allowing for shifts starting as early as 5:00 AM and working until midnight to accommodate cafe hours and staffing needs. The role is perfect for individuals who are enthusiastic, driven, and eager to contribute positively to the team environment. Team Members play a critical role in supporting cafe operations, driving brand standards, and ensuring that every customer experiences unparalleled hospitality.

Responsibilities for this position include assisting with inventory training, supporting coaching and development efforts for both management and crew, helping with hiring and staffing where needed, and participating in new software training rollouts. Team Members are expected to be knowledgeable in every cafe position, successfully complete training programs such as the Cafe Basics and Certified Trainer Program, and actively train and coach crew members during shifts to maintain the highest operational standards.

The physical demands of this role require continuous standing and walking, the ability to bend, lift, and carry items up to 30 pounds during routine tasks like stocking and waste removal, and the capacity to manage multiple tasks efficiently in a fast-paced environment. Strong communication skills, supervisory abilities, and proficiency with computer programs like Excel and Word are essential to succeed. The position also demands a positive attitude and resilience under sometimes stressful conditions.

Overall, this opportunity at Tropical Smoothie Cafe offers a chance to join a dynamic team committed to delivering a positive customer experience while enjoying flexible scheduling and the potential for career advancement within DYNE Hospitality Group. Candidates who are motivated by integrity, hard work, and a desire to make a difference in the hospitality industry will find this role both rewarding and engaging.

Job Requirements

  • Ability to perform essential duties satisfactorily
  • Reasonable accommodations may be made to enable individuals with disabilities
  • Continuous standing and walking throughout shifts
  • Ability to bend, lift, and carry up to 30 pounds
  • Ability to engage in constant face-to-face interactions with crew and customers
  • Ability to safely navigate in a fast-paced cafe environment
  • Capacity to multi-task and remain positive under stress
  • Frequent walking, standing, bending, stooping, overhead reaching and stretching
  • Ability to lift no greater than 50 pounds

Job Qualifications

  • Excellent verbal and written communication skills
  • Excellent management and supervisory skills
  • Strong working knowledge of Excel and Word and ability to learn to use other computer software programs
  • Strong mathematical, analytical and problem solving skills
  • Ability to read, understand and follow instructions

Job Duties

  • Assist in inventory training when necessary
  • Drive brand values and standards through all training and development activities
  • Assist with the coaching, training, and development of management and crew members
  • Assist with hiring and staffing needs while focusing on the critically under-staffed cafes
  • Provide support for any new software rollouts and training
  • Ensure team member training programs are executed per Tropical Smoothie Cafe and DYNE standards
  • Interact with crew members, customers, and vendors using DYNE's core values
  • Deliver unparalleled hospitality to each customer that visits the cafe
  • Be knowledgeable and proficient in each position within the cafe
  • Successfully complete the Cafe Basics and Certified Trainer Program
  • Ensure each station operates to Tropical Smoothie Cafe standards
  • Train and coach crew members during shifts to uphold brand standards
  • Use tools to accomplish goals, manage labor and control inventory using MyInventory
  • Perform any additional tasks necessary to run the cafe

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef