Tropical Smoothie Cafe - Shift Leaders (AR034)

Job Overview

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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
flexible schedule
Career development opportunities
Employee Discounts
training programs

Job Description

DYNE Hospitality Group is a leading company in the hospitality sector, well recognized for operating Tropical Smoothie Cafe locations that emphasize healthy dining options infused with a tropical, fun atmosphere. Located at 2600 Main St, North Little Rock, AR 72114, DYNE Hospitality Group prides itself on creating a workplace culture that extends deeper than what is conveyed on digital platforms or promotional materials. Guided by core values including Investing in People, Understanding Why, Making Smart Decisions, and Making It Happen, DYNE fosters an environment where every team member is empowered to excel and contribute meaningfully.

DYNE Hospitality Group offers flexible work schedules starting from early mornings at 5:00 AM up to midnight, tailored to the cafe hours and employee availability, which respects the dynamic needs of its workforce. The company rewards dedication and excellence with competitive wages, benefits, and concrete long-term career growth opportunities within the hospitality industry. This dedication to employee well-being and professional growth sets DYNE apart as an employer of choice in the community.

The role available at Tropical Smoothie Cafe within DYNE Hospitality Group is for a Team Member who will play a pivotal role in promoting a healthier lifestyle by serving high-quality food and smoothies. This position requires an individual who embodies DYNE's company values and demonstrates traits such as smart thinking, integrity, drive, and enthusiasm. The Team Member will be directly involved in upholding the cafe’s brand standards, customer service excellence, operational efficiency, and internal training activities.

Team Members in this role are encouraged to build strong relationships with their colleagues and customers alike, creating an inviting atmosphere that supports a positive experience for all. The position includes responsibilities such as assisting in inventory training, supporting hiring and staffing efforts, delivering exceptional hospitality, and contributing to continuous staff development through coaching and training programs. Proficiency in cafe operations and software tools like MyInventory is expected to effectively manage labor costs and inventory control.

This role presents an opportunity for individuals passionate about health and wellness within a fast-paced, customer-focused setting. It not only calls for versatility and multitasking but also for a vibrant personality that can thrive under pressure while maintaining positivity. The commitment to impeccable service and teamwork is crucial for success in this position. DYNE Hospitality Group ensures that their team members have access to all the resources and support necessary to succeed, making it a fulfilling career path for those looking to grow in the hospitality field.

Job Requirements

  • Continuous standing and walking throughout shifts
  • Bending lifting and carrying up to 30 pounds
  • Face-to-face interaction with crew members and customers
  • Ability to navigate fast-paced cafe environment
  • Ability to multi-task and remain positive under stress
  • Frequent walking standing bending stooping overhead reaching and stretching
  • Lifting no greater than 50 pounds

Job Qualifications

  • Excellent verbal and written communication skills
  • Excellent management and supervisory skills
  • Strong working knowledge of Excel and Word and ability to learn other software programs
  • Strong mathematical analytical and problem solving skills
  • Ability to read understand and follow instructions

Job Duties

  • Assist in inventory training when necessary
  • Drive brand values and standards through all training and development activities
  • Assist with coaching training and development of management and crew members
  • Assist with hiring and staffing needs focusing on under-staffed cafes
  • Provide support for new software rollouts and training
  • Ensure team member training programs are executed per TSC and DYNE standards
  • Interact with crew members customers and vendors using DYNE’s core values

Job Criteria

Experience

No experience required


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