Tropical Smoothie Cafe - Shift Leader (OK010)

Norman, OK, USA|Onsite

Job Overview

Work Schedule

Flexible

Benefits

Competitive wages

Career growth opportunities

Health Insurance

flexible scheduling

Employee Discounts

supportive work environment

Training and development opportunities

Job Description

DYNE Hospitality Group is a well-established hospitality company that operates the popular Tropical Smoothie Cafe chain. Located in Norman, Oklahoma, DYNE Hospitality Group is known for fostering a positive and inclusive work environment that encourages growth, teamwork, and excellence. The company emphasizes a culture rooted in core values such as investing in people, understanding the why behind decisions, making smart choices, and executing plans efficiently. These principles are reflected in every cafe and are integral to the company’s approach to hiring, promotions, performance reviews, and communication.

Tropical Smoothie Cafe, a part of the DYNE Hospitality Group, is dedicated t... Show More

Job Requirements

High school diploma or equivalent
previous experience in a supervisory or training role preferred
ability to work flexible hours including early mornings and late nights
ability to stand and walk continuously during shifts
ability to lift and carry up to 50 pounds
strong interpersonal skills for face-to-face customer and crew interactions
ability to work in a fast-paced environment
willingness to complete the Cafe Basics and Certified Trainer Program

Job Qualifications

Excellent verbal and written communication skills
excellent management and supervisory skills
strong working knowledge of Excel and Word, and ability to learn to use other computer software programs
strong mathematical, analytical and problem solving skills
ability to read, understand and follow instructions

Job Duties

Assist in inventory training when necessary
drive brand values and standards through all training and development activities
assist with the coaching, training, and development of management and crew members
assist with hiring and staffing needs while focusing on critically under-staffed cafes
provide support for any new software rollouts and training
ensure team member training programs are executed per TSC and DYNE standards
interact with crew members, customers, and vendors using DYNE’s core values
deliver unparalleled hospitality to each customer
be knowledgeable and proficient in each position within the cafe
successfully complete the Cafe Basics and Certified Trainer Program
ensure each station is operating to Tropical Smoothie Cafe’s standards
train and coach crew members during each shift to ensure brand standards are upheld
use tools to accomplish goals, manage labor and control inventory using MyInventory
perform any additional tasks necessary to run the cafe

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Create Your Profile

Search For More Opportunities:

More Jobs Like This: