Job Overview
Work Schedule
Flexible
Benefits
Competitive wages
Career growth opportunities
Health Insurance
flexible scheduling
Employee Discounts
supportive work environment
Training and development opportunities
Job Description
DYNE Hospitality Group is a well-established hospitality company that operates the popular Tropical Smoothie Cafe chain. Located in Norman, Oklahoma, DYNE Hospitality Group is known for fostering a positive and inclusive work environment that encourages growth, teamwork, and excellence. The company emphasizes a culture rooted in core values such as investing in people, understanding the why behind decisions, making smart choices, and executing plans efficiently. These principles are reflected in every cafe and are integral to the company’s approach to hiring, promotions, performance reviews, and communication.
Tropical Smoothie Cafe, a part of the DYNE Hospitality Group, is dedicated to promoting a healthier lifestyle by serving delicious, nutritious food and refreshing smoothies with a tropical twist. The cafes provide a fun, vibrant atmosphere where customers can enjoy quality meals while feeling good about their choices. As a team member at Tropical Smoothie Cafe, employees are vital to realizing this mission and are expected to embody the company’s values of solid relationships, playing to win, creative spirit, and living better.
This role involves flexible working hours with shifts available from as early as 5:00 AM to midnight, accommodating the varied hours of operation of the cafes. Employees benefit from a competitive wage, along with opportunities for long-term career development within a supportive and engaging workplace. The job is ideal for individuals who are motivated, have high integrity, and possess a passion for providing exceptional hospitality.
The Team Member's role focuses on delivering unparalleled customer service, supporting operational efficiency, and contributing to a positive team environment. Responsibilities include coaching and training staff, assisting with inventory, managing scheduling and staffing, and ensuring adherence to brand standards. Team Members gain experience working in various cafe positions, developing a broad skill set that prepares them for future leadership opportunities.
Furthermore, Team Members play a crucial role in maintaining the cafe’s standards of quality and cleanliness, using tools such as the MyInventory system to manage inventory and labor effectively. They support new software rollouts and training initiatives designed to enhance cafe operations. Engagement with customers, crew members, and vendors must be conducted with professionalism, kindness, and respect, reflecting DYNE’s core values in every interaction.
Overall, this position is an excellent fit for individuals who enjoy working in a fast-paced environment, can manage multiple responsibilities simultaneously, and thrive when delivering exemplary hospitality. DYNE Hospitality Group values its employees and invests in their personal and professional development, creating an atmosphere where employees feel valued and empowered. If you are enthusiastic about making a difference in the hospitality industry, Tropical Smoothie Cafe offers a dynamic and rewarding career path.
Tropical Smoothie Cafe, a part of the DYNE Hospitality Group, is dedicated to promoting a healthier lifestyle by serving delicious, nutritious food and refreshing smoothies with a tropical twist. The cafes provide a fun, vibrant atmosphere where customers can enjoy quality meals while feeling good about their choices. As a team member at Tropical Smoothie Cafe, employees are vital to realizing this mission and are expected to embody the company’s values of solid relationships, playing to win, creative spirit, and living better.
This role involves flexible working hours with shifts available from as early as 5:00 AM to midnight, accommodating the varied hours of operation of the cafes. Employees benefit from a competitive wage, along with opportunities for long-term career development within a supportive and engaging workplace. The job is ideal for individuals who are motivated, have high integrity, and possess a passion for providing exceptional hospitality.
The Team Member's role focuses on delivering unparalleled customer service, supporting operational efficiency, and contributing to a positive team environment. Responsibilities include coaching and training staff, assisting with inventory, managing scheduling and staffing, and ensuring adherence to brand standards. Team Members gain experience working in various cafe positions, developing a broad skill set that prepares them for future leadership opportunities.
Furthermore, Team Members play a crucial role in maintaining the cafe’s standards of quality and cleanliness, using tools such as the MyInventory system to manage inventory and labor effectively. They support new software rollouts and training initiatives designed to enhance cafe operations. Engagement with customers, crew members, and vendors must be conducted with professionalism, kindness, and respect, reflecting DYNE’s core values in every interaction.
Overall, this position is an excellent fit for individuals who enjoy working in a fast-paced environment, can manage multiple responsibilities simultaneously, and thrive when delivering exemplary hospitality. DYNE Hospitality Group values its employees and invests in their personal and professional development, creating an atmosphere where employees feel valued and empowered. If you are enthusiastic about making a difference in the hospitality industry, Tropical Smoothie Cafe offers a dynamic and rewarding career path.
Job Requirements
- High school diploma or equivalent
- previous experience in a supervisory or training role preferred
- ability to work flexible hours including early mornings and late nights
- ability to stand and walk continuously during shifts
- ability to lift and carry up to 50 pounds
- strong interpersonal skills for face-to-face customer and crew interactions
- ability to work in a fast-paced environment
- willingness to complete the Cafe Basics and Certified Trainer Program
Job Qualifications
- Excellent verbal and written communication skills
- excellent management and supervisory skills
- strong working knowledge of Excel and Word, and ability to learn to use other computer software programs
- strong mathematical, analytical and problem solving skills
- ability to read, understand and follow instructions
Job Duties
- Assist in inventory training when necessary
- drive brand values and standards through all training and development activities
- assist with the coaching, training, and development of management and crew members
- assist with hiring and staffing needs while focusing on critically under-staffed cafes
- provide support for any new software rollouts and training
- ensure team member training programs are executed per TSC and DYNE standards
- interact with crew members, customers, and vendors using DYNE’s core values
- deliver unparalleled hospitality to each customer
- be knowledgeable and proficient in each position within the cafe
- successfully complete the Cafe Basics and Certified Trainer Program
- ensure each station is operating to Tropical Smoothie Cafe’s standards
- train and coach crew members during each shift to ensure brand standards are upheld
- use tools to accomplish goals, manage labor and control inventory using MyInventory
- perform any additional tasks necessary to run the cafe
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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