Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Competitive wages
Career growth opportunities
Flexible work schedule
Employee Discounts
Job Description
DYNE Hospitality Group is a prominent leader in the restaurant and hospitality industry, known especially for its iconic Tropical Smoothie Café brand. Established with a mission to provide healthier dining options infused with tropical flair, Tropical Smoothie Café stands out by offering a diverse menu of delicious smoothies, fresh food items, and a welcoming atmosphere that appeals to health-conscious consumers and casual diners alike. DYNE Hospitality Group’s commitment to excellence is reflected in its vibrant corporate culture, which values investing in people, making smart decisions, understanding the reasons behind actions, and taking initiative to make things happen. These core values shape the organization’s approach to hiring, training, leadership development, and day-to-day operations.
The Flexible Work Week policy further enhances the company’s employee-first culture by accommodating schedules as early as 5:00 AM and as late as midnight, based on café hours and individual availability. This flexibility allows team members to balance their work and personal lives effectively, making DYNE Hospitality Group an employer of choice within the hospitality sector. The group offers competitive wages, comprehensive benefits, and clearly defined paths for long-term career growth, ensuring that team members not only enjoy their roles but also envision a future with the company.
The role of Team Member at Tropical Smoothie Café is integral to executing the brand’s mission of promoting a healthier lifestyle with a dash of tropical fun. Team Members are the ambassadors of the brand’s core values that include building solid relationships, playing to win with a positive mindset, fostering creative spirits, and living better by making mindful choices. This position requires individuals who exhibit intelligence, integrity, enthusiasm, and a strong work ethic, as these traits contribute to delivering unparalleled hospitality and exceptional customer experiences.
Team Members are engaged in an array of responsibilities designed to support both day-to-day operations and broader strategic initiatives such as inventory management, employee training, and implementation of new software solutions. This role provides an excellent opportunity for individuals interested in gaining hands-on experience within a fast-paced, customer-focused environment where teamwork and continuous learning are highly valued. As part of their development, Team Members are expected to be proficient in various positions throughout the café, complete foundational training such as the Cafe Basics and Certified Trainer Program, and assist with coaching and mentoring newer employees.
The position also demands excellent communication and managerial skills, confidence in using digital tools like Excel and other software, as well as strong analytical abilities. Physically, the job requires stamina for prolonged periods of standing and walking, the ability to lift and carry up to 50 pounds, and adaptability to handle multiple tasks simultaneously in a fast-paced setting. This comprehensive role is suited for individuals who thrive in collaborative environments, enjoy engaging with diverse groups of people, and are passionate about contributing to a positive workplace culture that embodies the values of DYNE Hospitality Group and Tropical Smoothie Café.
The Flexible Work Week policy further enhances the company’s employee-first culture by accommodating schedules as early as 5:00 AM and as late as midnight, based on café hours and individual availability. This flexibility allows team members to balance their work and personal lives effectively, making DYNE Hospitality Group an employer of choice within the hospitality sector. The group offers competitive wages, comprehensive benefits, and clearly defined paths for long-term career growth, ensuring that team members not only enjoy their roles but also envision a future with the company.
The role of Team Member at Tropical Smoothie Café is integral to executing the brand’s mission of promoting a healthier lifestyle with a dash of tropical fun. Team Members are the ambassadors of the brand’s core values that include building solid relationships, playing to win with a positive mindset, fostering creative spirits, and living better by making mindful choices. This position requires individuals who exhibit intelligence, integrity, enthusiasm, and a strong work ethic, as these traits contribute to delivering unparalleled hospitality and exceptional customer experiences.
Team Members are engaged in an array of responsibilities designed to support both day-to-day operations and broader strategic initiatives such as inventory management, employee training, and implementation of new software solutions. This role provides an excellent opportunity for individuals interested in gaining hands-on experience within a fast-paced, customer-focused environment where teamwork and continuous learning are highly valued. As part of their development, Team Members are expected to be proficient in various positions throughout the café, complete foundational training such as the Cafe Basics and Certified Trainer Program, and assist with coaching and mentoring newer employees.
The position also demands excellent communication and managerial skills, confidence in using digital tools like Excel and other software, as well as strong analytical abilities. Physically, the job requires stamina for prolonged periods of standing and walking, the ability to lift and carry up to 50 pounds, and adaptability to handle multiple tasks simultaneously in a fast-paced setting. This comprehensive role is suited for individuals who thrive in collaborative environments, enjoy engaging with diverse groups of people, and are passionate about contributing to a positive workplace culture that embodies the values of DYNE Hospitality Group and Tropical Smoothie Café.
Job Requirements
- Able to work flexible hours starting as early as 5:00 AM and as late as midnight
- Must be able to stand and walk continuously during shifts
- Capable of bending, lifting, and carrying up to 50 pounds
- Must be comfortable with frequent face-to-face interactions
- Ability to multitask and remain positive under stressful conditions
- Ability to work in a fast-paced café environment
- Must complete Cafe Basics and Certified Trainer Program
Job Qualifications
- High school diploma or equivalent
- Prior experience in food service or hospitality preferred
- Strong verbal and written communication skills
- Proven management and supervisory abilities
- Working knowledge of Excel and Word
- Ability to learn and adapt to new software programs
- Strong mathematical, analytical and problem-solving skills
- Ability to follow instructions accurately
Job Duties
- Assist in inventory training when necessary
- Drive brand values and standards through all training and development activities
- Assist with the coaching, training, and development of management and crew members
- Assist with hiring and staffing needs while focusing on the critically under-staffed cafes
- Provide support for any new software rollouts and training
- Ensure team member training programs are executed per TSC and DYNE standards
- Interact with crew members, customers, and vendors using DYNE’s core values
- Deliver unparalleled hospitality to each customer that visits the café
- Be knowledgeable and proficient in each position within the café
- Successfully complete the Cafe Basics and Certified Trainer Program
- Ensure each station is operating to Tropical Smoothie Cafés standards
- Train and coach crew members during each shift to ensure brand standards are upheld
- Use tools to accomplish goals, manage labor and control inventory using MyInventory
- Perform any additional tasks necessary to run the café
Job Location
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