Tropical Smoothie Cafe - General Manager (Savannah, GA)
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Competitive wages
benefits
long-term career growth
Job Description
DYNE Hospitality Group is a well-established company renowned for its dedication to investing in people and fostering a strong, vibrant culture centered around four core values: Invest In People, Understand Why, Make Smart Decisions, and Make It Happen. These values shape every aspect of our business, from hiring practices and promotions to team member reviews and performance assessments. DYNE Hospitality Group operates numerous cafes that serve delicious food and refreshing smoothies, combining the spirit of tropical fun with a commitment to promoting a healthy lifestyle. Our cafes are places where exceptional hospitality is a given and where team members thrive in an encouraging and supportive environment. As an employer, DYNE Hospitality Group offers competitive wages, comprehensive benefits, and excellent long-term career growth opportunities, making it an attractive choice for professionals passionate about hospitality and leadership.
We are currently seeking a General Manager for one of our vibrant cafe locations. This role is a salary-exempt, full-time position that requires a flexible commitment of 50 to 55+ hours per week, with shifts starting as early as 5 am and potentially going until midnight, depending on the cafe's hours. The General Manager will report directly to the District Manager and will be the driving force behind delivering unparalleled hospitality experiences at the cafe. The primary focus is to inspire a healthy lifestyle by providing amazing food and smoothies served with a sense of tropical fun, all while maintaining the highest standards of service and operational excellence. This position plays a critical leadership role requiring the recruitment, development, and coaching of crew members, crew leaders, and assistant managers. The General Manager is responsible for ensuring the daily operations run smoothly, managing food and labor costs, driving sales, and fostering a positive, welcoming environment for both employees and customers.
The ideal candidate thrives in a fast-paced, dynamic setting and possesses strong management and interpersonal skills to lead a diverse team. This leader is hands-on, willing to work alongside their crew at times, and skilled at maintaining high operational standards, including food safety and sanitation. They must also proficiently manage scheduling, inventory control, cash management, and payroll functions. The General Manager will be highly organized and analytical, using tools such as Micros MyInventory to control inventory and labor effectively, reviewing profit and loss statements, and ensuring compliance with budgetary goals. Additionally, regular attendance at meetings, training sessions, and open communication with the broader DYNE Hospitality Group leadership is expected to maintain alignment with organizational goals.
Together, these responsibilities make this General Manager position an excellent opportunity for a motivated hospitality professional seeking to lead a successful cafe operation within a renowned company committed to nurturing strong organizational culture and providing exceptional customer experiences.
We are currently seeking a General Manager for one of our vibrant cafe locations. This role is a salary-exempt, full-time position that requires a flexible commitment of 50 to 55+ hours per week, with shifts starting as early as 5 am and potentially going until midnight, depending on the cafe's hours. The General Manager will report directly to the District Manager and will be the driving force behind delivering unparalleled hospitality experiences at the cafe. The primary focus is to inspire a healthy lifestyle by providing amazing food and smoothies served with a sense of tropical fun, all while maintaining the highest standards of service and operational excellence. This position plays a critical leadership role requiring the recruitment, development, and coaching of crew members, crew leaders, and assistant managers. The General Manager is responsible for ensuring the daily operations run smoothly, managing food and labor costs, driving sales, and fostering a positive, welcoming environment for both employees and customers.
The ideal candidate thrives in a fast-paced, dynamic setting and possesses strong management and interpersonal skills to lead a diverse team. This leader is hands-on, willing to work alongside their crew at times, and skilled at maintaining high operational standards, including food safety and sanitation. They must also proficiently manage scheduling, inventory control, cash management, and payroll functions. The General Manager will be highly organized and analytical, using tools such as Micros MyInventory to control inventory and labor effectively, reviewing profit and loss statements, and ensuring compliance with budgetary goals. Additionally, regular attendance at meetings, training sessions, and open communication with the broader DYNE Hospitality Group leadership is expected to maintain alignment with organizational goals.
Together, these responsibilities make this General Manager position an excellent opportunity for a motivated hospitality professional seeking to lead a successful cafe operation within a renowned company committed to nurturing strong organizational culture and providing exceptional customer experiences.
Job Requirements
- High school diploma
- Two or more years of restaurant experience, including progressive supervisory experience
- Current valid driver’s license and proof of insurance
- Strong working knowledge of Excel and Word
- Strong mathematical, analytical and problem solving skills
- Excellent verbal and written communication skills
- Excellent management and supervisory skills
Job Qualifications
- High school diploma
- Two or more years of restaurant experience, including progressive supervisory experience
- Excellent verbal and written communication skills
- Excellent management and supervisory skills
- Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs
- Strong mathematical, analytical and problem solving skills
- Must be able to read, understand and follow instructions
- Current valid driver’s license and proof of insurance
Job Duties
- Proven track record of developing people that were promoted under your leadership
- Knowledgeable and proficient in every position and willing to work in position when needed
- Recruits, interviews, hires and trains new Crew Members to ensure the café remains staffed at the appropriate level
- Able to “drive” the shift, keeping crew members on task by providing daily goals and clear direction
- Maintain employee schedule and be ready to fill in when needed
- Trains and coaches Crew Members/Crew Leaders during each shift to ensure brand standards are upheld
- Manages and delegates daily functions of the café, including product preparation, making quality food and smoothies, serving customers, and completing daily and weekly cleaning duties
- Ensures that safe sanitation practices are being used in handling and preparing food in the kitchen
- Conducts food inventory weekly and is able to review inventory reports and identify issues
- Manages all ordering and inventory processes, and reconciles invoices for all products
- Hits sales goals, manages labor, and controls inventory using the Micros MyInventory program
- Accountable for cash management through the daily safe count, counting cash drawers on every shift change, and explaining and finding cash shortages
- Responsible for correcting and submitting payroll hours by the bi-weekly deadline to ensure all crew members are paid appropriately
- Performs any additional tasks necessary to operate the café
- Attends weekly conference calls and additional training sessions as needed, as well as area meetings
- Reviews & understands Profit & Loss statements
- Expect to work a varied schedule, including weekends, holidays, late evenings and early mornings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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