Tropical Smoothie Cafe - General Manager (FL203)

DYNE Hospitality Group is a thriving and dynamic company dedicated to creating memorable dining experiences through its vibrant and tropical-inspired cafés. Recognized for its distinctive company culture, DYNE Hospitality Group places a strong emphasis on core values that define its team and service approach. These core values, prominently displayed across all café locations, include Investing in People, Understanding Why, Making Smart Decisions, and Making It Happen. This culture is deeply embedded in every aspect of the organization, from hiring and promotions to performance reviews and day-to-day interactions, making it a true differentiator in the hospitality industry. The company is committed to competitive wages, comprehensive benefits, and long-term career growth opportunities, aiming to nurture leaders and innovators within the restaurant sector.

The General Manager role at DYNE Hospitality Group's café location is a full-time, exempt salaried position requiring a flexible commitment of 50 to 55 hours per week, with shifts starting as early as 5am or extending until midnight depending on the café hours. This leadership role is critical to fostering a healthy lifestyle by delivering amazing food and smoothies infused with a tropical vibe, all while creating an engaging, positive, and efficient environment for both customers and staff. Reporting directly to the District Manager, the General Manager is the driving force behind ensuring exceptional hospitality, seamless daily operations, and the development of a strong team. This position demands not only operational excellence but also a passion for inspiring others and leading by example through hands-on involvement in all café functions.

As a General Manager, you will be responsible for managing food and labor costs, recruiting, hiring, and training qualified team members, including crew members, crew leaders, and an assistant manager. You will oversee the day-to-day operations of the café, ensuring that high standards of quality, service, and cleanliness are consistently met. Your leadership will create an atmosphere where positive morale and team growth are paramount, propelling the café towards meeting and exceeding sales goals while maintaining budget parameters. A key component of this role is to remain actively engaged with the team by being thoroughly knowledgeable and proficient in every position, stepping in to support operations as needed. This hands-on management style fosters respect and motivates team members to perform at their best.

The General Manager must also navigate administrative duties such as managing food inventory, processing orders and invoices, payroll submission, cash handling, scheduling, and compliance with health and safety guidelines. You will regularly analyze financial reports, including Profit and Loss statements, to inform business decisions and drive continuous improvement. Additionally, participation in weekly conference calls, training sessions, and area meetings keeps the role aligned with overall company strategy and development. This position offers an exciting and rewarding opportunity for a dedicated professional with excellent communication, organizational, and leadership skills seeking to grow in the hospitality industry while upholding DYNE Hospitality Group's outstanding reputation and cultural values.