Tropical Smoothie Cafe - General Manager (AR006)

DYNE Hospitality Group is a distinguished company renowned for its commitment to excellence in the hospitality industry. Specializing in a vibrant café experience, DYNE Hospitality Group operates multiple venues that emphasize quality, innovation, and customer satisfaction. Located at 10000 N Rodney Parham Rd, Little Rock, AR, the company stands out through its unique culture and core values that prioritize people, smart decision-making, and effective execution. The organization fosters an environment where every team member is encouraged to contribute, grow, and embrace a collective mission to inspire a healthy lifestyle through exceptional food and service.

As a General Manager at DYNE Hospitality Group, you will take on a pivotal leadership role that demands a blend of operational expertise, team development, and customer service excellence. This position is salaried and exempt, involving a 50 to 55+ hour work week with flexible hours that may require early mornings starting at 5 a.m. or late shifts until midnight, corresponding to café operational needs. The General Manager will report directly to the District Manager and is responsible for overseeing the day-to-day activities of the café.

Your core responsibility will be to inspire a healthy lifestyle by delivering amazing food, smoothies, and a tropical-themed café experience. You will lead a dynamic team by recruiting, training, and mentoring crew members, crew leaders, and assistant managers, ensuring that the staff embodies the company’s culture and standards. Your role will entail driving sales while managing expenses like food and labor costs, maintaining high standards of service, and fostering a positive work environment. Being hands-on and ready to work alongside your team in various roles within the café is essential to this position.

This role is central to maintaining the café’s operational success, including managing food preparation, customer service, staff scheduling, and safety protocols. It requires a keen ability to analyze performance metrics such as sales goals and inventory levels, using tools like Micros MyInventory to monitor and control inventory. Additionally, you will be accountable for cash management, payroll accuracy, and compliance with sanitation and safety standards.

DYNE Hospitality Group’s culture is embedded in four core values: Invest In People, Understand Why, Make Smart Decisions, and Make It Happen. These values are more than words — they shape hiring practices, internal communications, and team interactions. As General Manager, your leadership will be instrumental in cultivating these values within your team and ensuring they are visibly upheld throughout the café.

Joining DYNE Hospitality Group means becoming part of a company that not only offers competitive wages and comprehensive benefits but also emphasizes long-term career growth within the hospitality sector. The company provides an energetic, supportive workplace where your efforts lead to tangible impacts on customer experiences and business performance. If you are passionate about hospitality and ready to lead a motivated team in a fast-paced café environment, this role offers an exciting opportunity to grow your career and influence a thriving community.