Tropical Smoothie Cafe - Assistant General Manager (FL375)
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Competitive wages
benefits
long-term career growth
Job Description
DYNE Hospitality Group is a renowned hospitality company dedicated to creating exceptional dining experiences and fostering a positive workplace culture. Operating a diverse collection of cafes, DYNE Hospitality Group emphasizes not only quality food and service but also a strong organizational culture that values its people. The company upholds four core values: Invest In People, Understand Why, Make Smart Decisions, and Make It Happen. These principles guide every aspect of their operations, including hiring, promotions, reviews, and internal communications. With a commitment to their culture, the group has distinguished itself in the hospitality industry, ensuring that each cafe under its umbrella embodies these values.
The Assistant General Manager role at DYNE Hospitality Group's café locations is a critical operational leadership position. Reporting directly to the General Manager, this exempt salary role demands a 45+ hour work week with varied schedules tailored to meet the dynamic needs of the business. The Assistant General Manager serves as a vital support system for up to 30 to 40 cafes and plays a key role in the operational success and growth of these venues. Travel constitutes approximately 25 to 30 percent or more of the job, reflecting the necessity to collaborate and provide hands-on assistance across multiple locations.
In this role, the Assistant General Manager oversees a wide range of responsibilities aimed at maintaining and elevating operational standards. This includes supporting General Managers by covering their absences, facilitating transitions, and managing cafes without an assigned General Manager. The position also involves driving training and development programs for management and crew, ensuring adherence to the company's rigorous standards. Assistant General Managers assist in inventory training, hiring, staffing, and the rollout of new software systems, all while promoting the DYNE brand values.
Furthermore, this position requires strong leadership, excellent communication skills, and proficiency in basic computer programs like Excel and Word. The role demands physical activity, such as frequent walking and lifting up to 50 pounds, reflecting the hands-on nature of café operations. Candidates must possess a high school diploma and at least two years of restaurant experience that includes progressive supervisory duties, ensuring they have the practical knowledge and leadership capability to thrive.
DYNE Hospitality Group offers competitive wages, comprehensive benefits, and opportunities for long-term career advancement, making this an attractive position for candidates seeking to grow within the hospitality industry. The company's commitment to culture and employee development makes it an excellent environment for those passionate about operational excellence and team leadership in a fast-paced café setting.
The Assistant General Manager role at DYNE Hospitality Group's café locations is a critical operational leadership position. Reporting directly to the General Manager, this exempt salary role demands a 45+ hour work week with varied schedules tailored to meet the dynamic needs of the business. The Assistant General Manager serves as a vital support system for up to 30 to 40 cafes and plays a key role in the operational success and growth of these venues. Travel constitutes approximately 25 to 30 percent or more of the job, reflecting the necessity to collaborate and provide hands-on assistance across multiple locations.
In this role, the Assistant General Manager oversees a wide range of responsibilities aimed at maintaining and elevating operational standards. This includes supporting General Managers by covering their absences, facilitating transitions, and managing cafes without an assigned General Manager. The position also involves driving training and development programs for management and crew, ensuring adherence to the company's rigorous standards. Assistant General Managers assist in inventory training, hiring, staffing, and the rollout of new software systems, all while promoting the DYNE brand values.
Furthermore, this position requires strong leadership, excellent communication skills, and proficiency in basic computer programs like Excel and Word. The role demands physical activity, such as frequent walking and lifting up to 50 pounds, reflecting the hands-on nature of café operations. Candidates must possess a high school diploma and at least two years of restaurant experience that includes progressive supervisory duties, ensuring they have the practical knowledge and leadership capability to thrive.
DYNE Hospitality Group offers competitive wages, comprehensive benefits, and opportunities for long-term career advancement, making this an attractive position for candidates seeking to grow within the hospitality industry. The company's commitment to culture and employee development makes it an excellent environment for those passionate about operational excellence and team leadership in a fast-paced café setting.
Job Requirements
- High school diploma
- Two or more years of restaurant experience including progressive supervisory experience
- Excellent verbal and written communication skills
- Current valid driver’s license and proof of insurance
- Strong working knowledge of Excel and Word
- Strong mathematical, analytical and problem solving skills
- Ability to read, understand and follow instructions
- Frequent walking, standing, bending, stooping, overhead reaching and stretching
- Ability to lift no greater than 50 pounds
Job Qualifications
- High school diploma
- Two or more years of restaurant experience including progressive supervisory experience
- Excellent verbal and written communication skills
- Excellent management and supervisory skills
- Strong working knowledge of Excel and Word
- Strong mathematical, analytical, and problem-solving skills
- Ability to read, understand, and follow instructions
Job Duties
- Fill in for GM vacations
- Act as tenure GM for cafes without a GM
- Assist in inventory training when necessary
- Drive brand values and standards through all training and development activities
- Assist with coaching, training, and development of management and crew members
- Assist with hiring and staffing needs focusing on critically under-staffed cafes
- Provide support for new software rollouts and training
- Ensure team member training programs are executed per TSC and DYNE standards
- Attend monthly one-on-one meetings with leaders
- Attend weekly GM region calls
- Attend bi-weekly manager meetings in cafes
- Participate in quarterly GM huddles
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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