Traveling Patient Services Manager

Aramark Healthcare is a leading provider of food and nutrition services dedicated to supporting healthcare organizations by delivering innovative and high-quality dining solutions. With a presence in 15 countries and a commitment to serving millions of guests every day, Aramark positions itself as a global leader in food services and facilities management. The company prides itself on fostering a culture of service, inclusivity, and professional growth, aiming to empower employees, support community well-being, and promote sustainability. Aramark emphasizes equal employment opportunity and is committed to creating a safe and respectful environment for all staff, regardless of race, gender, disability, or other protected characteristics. Known for its strong mission rooted in service, Aramark strives to make positive impacts on their partners, communities, and the planet through dedication and innovation.

The role of Traveling Patient Services Manager at Jefferson Health System, offered through Aramark Healthcare, presents a unique opportunity to contribute directly to patient experiences through exceptional food and nutrition services. This position entails managing the Patient Services Operation within the Food & Nutrition Department, overseeing the development and execution of dining solutions tailored to meet specific patient dietary needs and preferences. The Patient Services Manager plays a critical role in interpreting and implementing government-mandated nutritional standards, ensuring patients receive healthy, balanced meals that comply with healthcare regulations. Additionally, this role involves technical expertise in nutrition and foodservice management as well as supervisory duties such as leading patient service staff, monitoring meal preparation and delivery, and overseeing safety and sanitation compliance.

In this capacity, the Patient Services Manager leads efforts to ensure the highest standards of patient satisfaction and food quality, supervising the tray line operations, room service programs, and managing the diet office and service ambassador initiatives. The position requires strong organizational skills, attention to detail in compliance documentation, and the ability to conduct rounds on patients and departments to monitor service quality closely. This proactive approach ensures all patient dining experiences are meeting or exceeding expectations.

Candidates will be joining a dynamic team where developing new skills and adapting to changing duties are integral to the job's evolving nature. Aramark encourages employees to take initiative and make meaningful contributions that positively impact both staff and customers. This temporary traveling position offers the chance to work in different settings within the Jefferson Health System, broadening experience and professional exposure within healthcare foodservice management. Overall, this Patient Services Manager position is designed for individuals passionate about healthcare nutrition, leadership, and delivering exceptional service in a fast-paced, patient-focused environment.