Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $18.75
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Work Schedule

Flexible
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Benefits

401(k)
401(k) matching
Dental Insurance
Employee assistance program
employee discount
Flexible spending account
Health Insurance
Health savings account
Life insurance
Paid Time Off
Parental leave
Referral program
Vision Insurance

Job Description

Vacation Innovations, founded in 1999, is a leading company in the vacation ownership industry offering a comprehensive portfolio of travel technology and timeshare resale marketplaces. The company's brand family includes Holiday Systems International, SellMyTimeshareNow.com, and VacationOwnership.com, providing innovative online advertising, marketing services, licensed timeshare brokerage, title transfer services, and customized product solutions tailored for timeshare resorts, developers, homeowners associations, and management companies. With over 250 dedicated employees across its offices in Orlando, Florida, and Exeter, New Hampshire, Vacation Innovations continues to revolutionize the online marketplace for vacation ownership and rentals by delivering superior secondary market solutions and exceptional customer service.

The role available at Vacation Innovations is a full-time travel sales position focused on managing a private member base by offering professional customer service and cost-effective travel solutions. This position requires an individual passionate about travel, with a strong sales acumen capable of meeting monthly revenue targets while collaborating with management to ensure customer satisfaction and tailored care for travel needs. The individual will be expected to provide all possible products and upsell opportunities, maintain accurate records using Salesforce, and follow all company policies and procedures. This role is ideal for someone highly motivated, goal-oriented, and an effective team player, with the ability to type efficiently and manage time to fulfill work responsibilities. The position offers a career pathway within a forward-thinking organization that values its employees by offering benefits such as 401(k) plans including matching contributions, various insurance options, paid time off, and more, making it an attractive opportunity for professionals seeking growth in the travel and timeshare resale industry.

Job Requirements

  • Minimum of 2 years strong travel sales experience
  • Cruise experience is strongly encouraged
  • Working travel industry knowledge
  • Must be able to type a minimum of 40 wpm
  • Able to work flexible hours including evenings, weekends, and holidays

Job Qualifications

  • Minimum of 2 years strong travel sales experience
  • Cruise experience is strongly encouraged
  • Working travel industry knowledge
  • Must be able to type a minimum of 40 wpm
  • Team player and motivator
  • Highly motivated, goal oriented
  • Capable of articulating professionally to customer
  • Ability to effectively manage time while at work
  • Must be able to effectively analyze and interpret data
  • Strong attention to detail
  • Proven internet and computer software skills
  • Proper note taking ability
  • Able to work flexible hours including evenings, weekends, and holidays

Job Duties

  • Provide professional customer service, sales, and management of private member base for travel
  • Provide clients with cost effective travel solutions, offering all possible products and upsell opportunities
  • Meet agent monthly sales revenue target and goal
  • Partner with management to ensure customer satisfaction and proper care travel needs are met for member base
  • Follow all company and department policies and procedures
  • Maintain accurate and clear file notes in Salesforce

Job Criteria

Experience

Mid Level (3-7 years)


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