Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $15.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401(k)
Employee assistance program
Job Description
World Travel Holdings is the largest cruise agency in the United States, recognized as an award-winning leisure travel company with nearly 40 distinguished travel brands under its umbrella. Headquartered in Fort Lauderdale, Florida, the company prides itself on fostering a people-focused culture that emphasizes employee engagement and supports remote work opportunities. Known for its comprehensive travel solutions and its dedication to creating memorable travel experiences for customers, World Travel Holdings continues to lead in the travel industry by offering both clients and employees high standards of service and support.
The Travel Sales Agent position at World Travel Holdings is an exciting remote opportunity designed for passionate individuals who enjoy helping others plan and book their dream vacations. This role centers on building strong customer relationships, closing sales, and providing exceptional travel advice while working from the comfort of one’s home. As a Travel Sales Agent, employees will leverage their enthusiasm for travel alongside their communication and sales skills to engage with prospective customers via inbound and outbound calls. This is a full-time role, typically requiring 35–45 hours per week, with a comprehensive training program that makes this position ideal for motivated individuals seeking a rewarding career in remote sales.
In this role, agents will act as trusted travel advisors, providing personalized vacation recommendations that cater to the unique needs and preferences of each customer. They will handle everything from making new reservations and managing changes to maintaining leads and building relationships through follow-up communications and CRM updates. The agents will also participate in targeted campaign outreach to engage potential customers and must efficiently navigate multiple systems while maintaining clear and engaging conversations.
World Travel Holdings offers a competitive compensation package for Travel Sales Agents, including paid training at $15 per hour, with average first-year earnings around $40,000. The compensation model includes either the base pay or incentive-based earnings, whichever is higher, rewarding driven individuals for their performance. The company also offers comprehensive benefits such as medical, dental, and vision coverage, company-paid life and disability insurance, a 401(k) with discretionary matching, paid time off and holidays, travel discounts, employee perks, an Employee Assistance Program (EAP), and professional development opportunities.
Working remotely, Travel Sales Agents have a flexible schedule post-training, with shifts potentially ranging from morning to late evening, and including weekends and holidays. The role requires a private, distraction-free workspace with reliable high-speed internet, ensuring agents can perform their duties effectively in a structured virtual call center environment. Overall, this position is perfect for individuals who are passionate about travel, have a knack for sales and customer service, and seek the flexibility and benefits of remote work with a leading travel company.
The Travel Sales Agent position at World Travel Holdings is an exciting remote opportunity designed for passionate individuals who enjoy helping others plan and book their dream vacations. This role centers on building strong customer relationships, closing sales, and providing exceptional travel advice while working from the comfort of one’s home. As a Travel Sales Agent, employees will leverage their enthusiasm for travel alongside their communication and sales skills to engage with prospective customers via inbound and outbound calls. This is a full-time role, typically requiring 35–45 hours per week, with a comprehensive training program that makes this position ideal for motivated individuals seeking a rewarding career in remote sales.
In this role, agents will act as trusted travel advisors, providing personalized vacation recommendations that cater to the unique needs and preferences of each customer. They will handle everything from making new reservations and managing changes to maintaining leads and building relationships through follow-up communications and CRM updates. The agents will also participate in targeted campaign outreach to engage potential customers and must efficiently navigate multiple systems while maintaining clear and engaging conversations.
World Travel Holdings offers a competitive compensation package for Travel Sales Agents, including paid training at $15 per hour, with average first-year earnings around $40,000. The compensation model includes either the base pay or incentive-based earnings, whichever is higher, rewarding driven individuals for their performance. The company also offers comprehensive benefits such as medical, dental, and vision coverage, company-paid life and disability insurance, a 401(k) with discretionary matching, paid time off and holidays, travel discounts, employee perks, an Employee Assistance Program (EAP), and professional development opportunities.
Working remotely, Travel Sales Agents have a flexible schedule post-training, with shifts potentially ranging from morning to late evening, and including weekends and holidays. The role requires a private, distraction-free workspace with reliable high-speed internet, ensuring agents can perform their duties effectively in a structured virtual call center environment. Overall, this position is perfect for individuals who are passionate about travel, have a knack for sales and customer service, and seek the flexibility and benefits of remote work with a leading travel company.
Job Requirements
- At least a high school diploma or equivalent
- Minimum of 1 year experience in sales or customer service
- Proficiency in using CRM software and Microsoft Office
- Strong communication and interpersonal skills
- Ability to work independently in a remote setting
- Reliable high-speed internet connection
- Availability to work flexible hours including evenings, weekends, and holidays
- Commitment to participate in 6-week training program
Job Qualifications
- Sales experience: at least 1 year in a sales role with a proven ability to build and maintain customer relationships
- Technical skills: comfortable navigating multiple systems, including CRM tools, chat, email, and Microsoft Office
- Communication: strong verbal and written communication skills with confidence in outbound follow-up
- Coachability: openness to feedback and ability to apply coaching to improve performance
- Remote readiness: self-motivated with the ability to thrive in a structured, virtual call center environment
- Workspace requirements: private, distraction-free workspace with reliable high-speed internet
Job Duties
- Serve as a trusted travel advisor by providing personalized vacation recommendations
- Build new customer relationships through inbound calls (approximately 1-2 per hour)
- Process new reservations and manage changes accurately and efficiently
- Maintain and nurture leads through follow-up outreach and CRM updates
- Engage prospective customers through targeted campaigns and outbound communication
- Maintain engaging phone conversations with customers while navigating multiple systems efficiently
- Deliver exceptional service aligned with our Customer Connection methodology
- Consistently meet or exceed individual sales goals
- Participate in team meetings, coaching sessions, and ongoing training
Job Criteria
Experience
No experience required
Job Location
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