Travel Sales Agent

Hampton, VA, USA|Remote

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $15.00

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Dental Insurance

Health Insurance

Life insurance

Paid Time Off

Vision Insurance

401(k) Plan

Company-paid Life and Disability Insurance

Travel Discounts

Employee assistance program

Professional development and learning opportunities

Job Description

World Travel Holdings is the nation’s largest cruise agency and a renowned leisure travel company with nearly 40 travel brands under its umbrella. Headquartered in Fort Lauderdale, Florida, this company stands out for its people-focused culture, emphasizing remote work flexibility and strong employee engagement. With a reputation built on exceptional customer experiences and innovative travel solutions, World Travel Holdings remains a leader in the travel industry, delivering unparalleled vacation experiences to clients across the United States. Their commitment to professional development is evident through their comprehensive training programs and ongoing learning opportunities for employees, fostering growth and success within the organization.

The Travel Sales Agent role at World Travel Holdings offers a unique opportunity for individuals passionate about travel who excel in sales and customer relationship management. This position is fully remote, allowing employees to work from the comfort of their own homes while connecting vacation-seekers with personalized travel options that meet their needs and preferences. As a Travel Sales Agent, you will serve as a trusted advisor providing expert vacation recommendations, facilitating reservation processes, and maintaining strong client relationships. The role requires handling inbound calls, approximately one to two per hour, managing lead follow-ups using CRM tools, and delivering exceptional service aligned with the company’s Customer Connection methodology.

This full-time position offers a dynamic work schedule, including training for six weeks from Monday to Friday, followed by varying shifts that may include weekends, holidays, and late hours. With a starting pay of $15 per hour during training and the possibility of earning an average first-year income of around $40,000 through incentive-based pay, this role offers competitive compensation suited for motivated sales professionals. Additionally, employees benefit from comprehensive medical, dental, and vision coverage, company-paid life and disability insurance, 401(k) plans with company match, paid time off, travel discounts, and more.

Overall, becoming a Travel Sales Agent at World Travel Holdings means joining a forward-thinking travel company committed to employee success and customer satisfaction. If you thrive in a remote, fast-paced environment and have a passion for travel and sales, this opportunity is ideal for you to turn your enthusiasm into a fulfilling career delivering memorable vacation experiences.

Job Requirements

High school diploma or equivalent
At least 1 year experience in sales or related customer service role
Ability to work full-time hours including evenings, weekends, and holidays as needed
Reliable high-speed internet connection
Private workspace free from distractions
Strong communication skills both verbal and written
Ability to use multiple software systems simultaneously
Willingness to learn and apply coaching feedback
Self-motivated and organized

Job Qualifications

At least 1 year in a sales role with a proven ability to build and maintain customer relationships
Comfortable navigating multiple systems, including CRM tools, chat, email, and Microsoft Office
Strong verbal and written communication skills with confidence in outbound follow-up
Openness to feedback and ability to apply coaching to improve performance
Self-motivated with the ability to thrive in a structured, virtual call center environment
Private, distraction-free workspace with reliable high-speed internet

Job Duties

Serve as a trusted travel advisor by providing personalized vacation recommendations
Build new customer relationships through inbound calls (approximately 1-2 per hour)
Process new reservations and manage changes accurately and efficiently
Maintain and nurture leads through follow-up outreach and CRM updates
Engage prospective customers through targeted campaigns and outbound communication
Maintain engaging phone conversations with customers while navigating multiple systems efficiently
Deliver exceptional service aligned with our Customer Connection methodology
Consistently meet or exceed individual sales goals
Participate in team meetings, coaching sessions, and ongoing training