Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Dental Insurance
Health Insurance
Life insurance
Paid Time Off
Vision Insurance
Company-paid Life and Disability Insurance
401(k) with discretionary company match
Travel Discounts
Employee assistance program (EAP)
Professional development and learning opportunities

Job Description

World Travel Holdings is the nation’s largest cruise agency and an award-winning leisure travel company that represents nearly 40 travel brands. Headquartered in Fort Lauderdale, Florida, this dynamic organization offers a people-focused culture and has a longstanding commitment to employee engagement and enabling remote work opportunities. With its expansive presence in the travel industry, World Travel Holdings has established itself as a trusted leader providing exceptional vacation experiences to customers across the United States. The company prides itself on fostering a collaborative environment where employees are empowered to innovate, grow, and deliver outstanding service to an international clientele. The organization’s dedication to excellence is reflected in its comprehensive training programs and ongoing professional development for its staff.

The role of a Travel Sales Agent at World Travel Holdings offers a unique opportunity for individuals passionate about travel to build a rewarding career from the comfort of their own home. This remote position is designed for driven sales professionals who excel in building authentic customer relationships and possess a strong desire to help travelers create memorable vacation experiences. Travel Sales Agents act as trusted advisors to clients, providing tailored vacation recommendations that match their desires and budgets. The role involves handling inbound calls, processing reservations accurately, managing itinerary changes, and nurturing customer leads through proactive follow-up. Agents stay engaged with customers through efficient multi-system navigation and maintain meaningful conversations that promote brand loyalty and customer satisfaction.

Given the competitive nature of the travel industry, this role emphasizes consistent achievement of individual sales goals using proven sales techniques and an emphasis on exceptional service delivery following the company’s Customer Connection methodology. Working within a structured virtual call center environment, Travel Sales Agents benefit from comprehensive training, ongoing coaching, and access to advanced customer relationship management tools. The position requires self-motivation, excellent communication skills, and dedication to meeting or exceeding performance expectations while adapting to flexible scheduling including nights, weekends, and holidays.

This full-time opportunity includes paid training at $15 per hour and offers an average first-year earning potential of approximately $40,000, with opportunities for higher income based on individual performance. World Travel Holdings provides a comprehensive benefits package that supports the health, financial security, and professional growth of its remote workforce. Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k) plan with company match, paid time off and holidays, travel discounts, and employee assistance programs. This position is ideal for those who thrive in a fast-paced, goal-oriented environment and want to combine their love of travel with a flexible remote sales career.

Job Requirements

  • Minimum high school diploma or equivalent
  • At least 1 year of sales experience
  • Ability to effectively communicate verbally and in writing
  • Proficient with CRM tools and Microsoft Office
  • Reliable internet connection suitable for remote work
  • Dedicated, distraction-free home workspace
  • Availability to work flexible hours including evenings, weekends, and holidays as scheduled
  • Willingness to participate in 6-week paid training

Job Qualifications

  • At least 1 year in a sales role with a proven ability to build and maintain customer relationships
  • Comfortable navigating multiple systems including CRM tools, chat, email, and Microsoft Office
  • Strong verbal and written communication skills with confidence in outbound follow-up
  • Openness to feedback and ability to apply coaching to improve performance
  • Self-motivated with the ability to thrive in a structured virtual call center environment
  • Private, distraction-free workspace with reliable high-speed internet

Job Duties

  • Serve as a trusted travel advisor by providing personalized vacation recommendations
  • Build new customer relationships through inbound calls approximately 1-2 per hour
  • Process new reservations and manage changes accurately and efficiently
  • Maintain and nurture leads through follow-up outreach and CRM updates
  • Engage prospective customers through targeted campaigns and outbound communication
  • Maintain engaging phone conversations with customers while navigating multiple systems efficiently
  • Deliver exceptional service aligned with the Customer Connection methodology
  • Consistently meet or exceed individual sales goals
  • Participate in team meetings, coaching sessions, and ongoing training

Job Criteria

Experience

No experience required


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