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Travel Program Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $92,000.00 - $138,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Life insurance
Disability insurance
401(k) contributions
Paid Time Off
Employee assistance program
Employee Resource Groups

Job Description

Medline Industries, LP, a leading global manufacturer and distributor of medical supplies, is dedicated to providing innovative products and solutions that improve healthcare worldwide. With a robust presence spanning multiple continents, Medline’s commitment to quality and customer service is reflected in its comprehensive range of medical products, extensive distribution network, and deep industry expertise. The company fosters an inclusive and supportive work environment, emphasizing continuous learning and career growth for its employees. Medline offers competitive compensation packages alongside a comprehensive array of benefits designed to support the well-being and professional development of its workforce.

We are currently seeking a strategic and detail-oriented Travel Program Manager to join our growing global team. This full-time role is essential in leading and optimizing our corporate travel program to support business operations across various units and geographies. The Travel Program Manager will play a critical role in developing, implementing, and continuously enhancing travel policies aligned with corporate goals and regional compliance requirements.

This position demands a leader with extensive knowledge of travel operations, vendor management, and travel technology platforms. The ideal candidate will bring over seven years of experience in corporate travel management within global or enterprise settings, coupled with strong analytical and communication skills. Responsibilities include managing relationships with Travel Management Companies (TMCs), Online Booking Tools (OBTs), and other travel service providers to ensure seamless travel experiences for our employees.

The Travel Program Manager will oversee travel policy compliance, expense controls, and vendor KPIs related to airlines, hotels, and car services. Collaboration with cross-functional business partners like Finance, Compliance, and Legal will be crucial to ensure adherence to policies and manage exceptions effectively. The role also involves delivering traveler safety programs, including visa, passport, and immunization requirements, as part of the company’s duty of care.

The successful candidate will be instrumental in driving cost savings and efficiency through data-driven analysis of travel spend and traveler behaviors. Leading communication, change management, and training initiatives related to travel programs will further support organizational alignment and traveler satisfaction.

This position offers a competitive annual salary range from $92,000 to $138,000, with eligibility for bonuses and incentives. Medline provides a competitive total rewards package, including health insurance, life and disability coverage, 401(k) contributions, paid time off, and other benefits for employees working 30 or more hours per week. We are committed to creating a workplace where all employees feel a sense of belonging and have access to the resources necessary to perform at their best. Medline is an equal opportunity employer valuing diversity in all forms and actively fostering an inclusive culture throughout the organization.

Job Requirements

  • Bachelor's degree in business administration, hospitality, or related field
  • Seven plus years of experience in corporate travel management
  • Strong knowledge of travel industry tools and platforms
  • Proven experience in vendor negotiation, policy development, and program analytics
  • Excellent communication skills
  • Experience with project management and stakeholder engagement
  • Preferred certifications such as PMP or GBTA GTP

Job Qualifications

  • Bachelor's degree in business administration, hospitality, or related field
  • Seven plus years of experience in corporate travel management, preferably in a global or enterprise environment
  • Strong knowledge of travel industry tools and platforms
  • Proven experience in vendor negotiation, policy development, and program analytics
  • Excellent communication, project management, and stakeholder engagement skills
  • PMP, GBTA Global Travel Professional (GTP), or equivalent certifications preferred

Job Duties

  • Develop, implement, and continuously improve the global travel policy in alignment with corporate objectives and regional regulations
  • Optimize and manage relationships with Travel Management Companies, Online Booking Tools, corporate card providers, and travel technology platforms
  • Serve as the primary liaison between internal stakeholders and external travel service providers to ensure seamless travel operations
  • Lead communications, change management and training across the organization for any travel related initiative
  • Manage KPIs with preferred travel vendors to ensure service quality and cost-effectiveness
  • Manage global travel policy and procedure compliance with internal expenses and legal requirements
  • Oversee the use of online booking tools and ensure adherence to travel authorization workflows
  • Analyze travel spend and trends to identify savings opportunities
  • Provide regular reporting to leadership on travel metrics, policy compliance, and traveler satisfaction
  • Resolve travel-related issues and provide support to travelers
  • Collaborate with cross functional business partners to ensure traveler safety and duty of care

Job Criteria

Experience

Expert Level (7+ years)


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