Travel Consultant III

American Express Global Business Travel (Amex GBT) stands as a leading player in the travel management industry, dedicated to transforming travel into a force for good. With a commitment to inclusivity, collaboration, and innovation, Amex GBT creates a workplace environment where colleagues feel inspired and empowered to make a meaningful impact within the travel sector. The company supports its workforce by providing opportunities for professional growth and success, while fostering an inclusive culture in which every employee's voice is valued and respected.

Amex GBT specializes in a variety of travel management services tailored to diverse client needs, including a distinct focus on Military and Government sectors in the United States. The U.S. Military and Government team within Amex GBT offers seamless travel management solutions designed especially for federal clients. This team prides itself on delivering high-quality services that meet the strict requirements and standards expected by government entities, ensuring efficient and reliable travel experiences.

The role of a Travel Consultant suiting the Military and Government team offers an exciting opportunity to engage directly with defense and government travelers by providing exceptional service before, during, and after their business journeys. The position demands sophisticated expertise in travel arrangements, using advanced technology but also leveraging the skill and experience of knowledgeable colleagues. Travel Consultants are expected to handle a full spectrum of travel needs, ranging from straightforward domestic and international bookings to complex itineraries involving multiple destinations, ticket exchanges, and specialized fare scenarios.

Compensation for this role is competitive, with salaries ranging from $60,000 to $64,000 annually. The role typically requires availability during the evening hours from Monday through Friday across the second and third shifts. Moreover, because this position supports a United States Federal Government client, candidates must be U.S. citizens and able to successfully pass both company and government background checks, including criminal history and credit reviews.

Working at Amex GBT, Travel Consultants benefit from comprehensive training programs and have access to a vast intranet resource designed to keep them informed and up to date with the latest best practices in travel service delivery. The company encourages a continued learning culture bolstered by access to over 20,000 courses and leadership development opportunities, prioritizing internal promotions and career growth.

The organizational culture highlights core values such as teamwork, positive attitudes, customer care, and continuous personal and professional development. Amex GBT also emphasizes fostering Inclusion through global groups that provide community and support, recognizing the diverse identities and experiences that enrich the company.

Moreover, employees enjoy flexible benefits starting immediately upon hire, including comprehensive health and welfare insurance, retirement plans, parental leave, adoption assistance, and wellbeing resources—all tailored to meet individual and family needs. Added travel perks offer discounts and deals with major providers, making the role especially attractive for those passionate about the travel industry.

In conclusion, joining American Express Global Business Travel as a Travel Consultant within the Military and Government team means becoming part of a dynamic, forward-thinking company that values ingenuity, inclusiveness, and client success. It is an ideal career for professionals who have a strong background in government travel, a dedication to exceptional customer service, and the desire to develop and grow in a supportive yet challenging environment.