Travel Center Assistant Manager

Pilot Company stands as a leading network of travel centers, boasting a robust workforce of over 30,000 team members and operating more than 750 retail and fueling locations across 44 states and six Canadian provinces. Established in 1958 by Jim A. Haslam II and currently headed by CEO Adam Wright, the company has maintained a steadfast commitment to its founding values, nurturing a people-first culture and a dedication to community involvement. Pilot Company’s operations extend beyond retail, encompassing a significant energy and logistics division recognized as a top fuel supplier. This division operates one of the largest tanker fleets in the United States, providing indispensable services to oil production in some of the nation’s busiest basins. The company’s extensive expertise spans supply chain management, retail operations, logistics, transportation, technology, digital innovation, construction, maintenance, human resources, finance, sales, and marketing. This diversity underpins its competitive edge and broad market presence.

Pilot Flying J, a prominent part of Pilot Company, is currently searching for an experienced Retail Assistant Manager to oversee their bustling retail facilities. This role is pivotal in ensuring the smooth functioning and success of high-volume travel centers and restaurants. The Retail Assistant Manager will be responsible for the development and execution of business plans aimed at meeting established standards, achieving sales and profit targets, and securing high levels of customer satisfaction. Core responsibilities include ensuring customer expectations are met or exceeded, conducting effective team meetings, and maintaining strong vendor relationships. As a leader, the Retail Assistant Manager will play a crucial role in building, coaching, managing, and developing their teams through staffing, interviewing, hiring, and training processes. This managerial position requires a hands-on approach in driving sales, managing team performance, tracking inventory, delivering excellent customer service, and performing profit and loss analysis. The role demands flexibility in scheduling, including nights, days, weekends, and holidays, reflecting the 24/7 nature of travel center operations. Starting pay ranges from $39,400 to $57,125 per year, commensurate with experience and qualifications. Joining Pilot Flying J means becoming part of a respected and dynamic company dedicated to fueling people and keeping North America moving, offering a rewarding career within a supportive and inclusive work environment.