Travel Center Assistant Manager

Pilot Company is a leading network of travel centers with a prominent presence across North America, operating over 750 retail and fueling locations in 44 states and six Canadian provinces. With a dedicated team exceeding 30,000 members, Pilot Company stands out as an industry frontrunner in supply chain logistics, retail operations, and fuel distribution. The energy and logistics divisions hold a significant role by managing one of the largest tanker fleets, serving critical oil operations in some of the nation's most bustling basins. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, the company has maintained a people-first culture rooted in its founding values, emphasizing integrity, community support, and service to customers and employees alike. Pilot Company champions diversity and inclusivity, encouraging applicants from all backgrounds, including veterans, to join their team.

The company is currently seeking an experienced Retail Assistant Manager to join the Pilot Flying J team, tasked with managing high-volume retail facilities. This role is vital for ensuring seamless operations at travel centers and restaurants, focusing on achieving sales, profit goals, and delivering exceptional customer satisfaction. The Retail Assistant Manager will play a critical role in generating and implementing business plans tailored to each location's needs and operational standards. This position demands an individual who can lead by example, fostering a motivated and customer-focused team environment. Responsibilities include holding meetings with subordinate employees, maintaining strong vendor relationships, and driving team performance.

As a Retail Assistant Manager, you will lead efforts in staffing, interviewing, hiring, and training to build a competent team. The role extends to overseeing day-to-day sales activities, managing inventory, providing superior customer service, and conducting profit and loss analysis to ensure financial targets are met. This position requires leadership that is hands-on and accountable, capable of sustaining a culture that prioritizes guest satisfaction and operational excellence. Pay rates for this role start between $48,700 and $70,565 annually, reflecting the importance and responsibility held within this position. The opportunity offers growth within a dynamic company renowned for stability, innovation, and community commitment.