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Job Overview
Employment Type
Full-time
Hourly
Compensation
Salary
Range $40,000.00 - $87,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Match
Paid parental leave
Paid Time Off
Tuition assistance program
Professional certification reimbursement program
AAA membership
discounts and perks
paid volunteer day
Job Description
AAA The Auto Club Group (ACG) is a leading membership and travel services company serving over 14 million members across 14 states and 2 U.S. territories. As part of the national AAA federation, ACG ranks as the second largest AAA club in North America, upholding a rich heritage of providing exceptional services in insurance, travel, financial services, and roadside assistance. The organization is recognized for its commitment to inclusivity, diversity, and a supportive workplace culture, having been awarded USA Today Top Workplaces for four consecutive years. ACG continuously invests in advanced technology and innovative products, aiming to enhance the overall... Show More
Job Requirements
- High school diploma or equivalent
- 1-year business to consumer sales experience
- Ability to proactively grow a personal book of business and repeat clients
- Strong sales skills
- Excellent verbal and written communication skills
- Ability to work in a team environment
- Ability to work in an office setting
- Reliable attendance
- Consent to background and drug screen
Job Qualifications
- High school diploma or equivalent
- 1-year business to consumer sales experience
- Strong sales skills with a history of effectively developing tracking following up on and closing leads
- Advanced consultative selling techniques utilizing thorough product knowledge
- Strong phone sales and prospecting skills
- Excellent verbal and written communication skills combined with strong customer focus
- Ambition motivation and drive
- Excellent listening skills and ability to understand customer needs
- Ability to proactively grow a personal book of business and repeat clients
Job Duties
- Generate new sales, retain existing members and grow ACG’s overall book of business through multiple product offerings
- Drive new business with competitive products and help retain The Auto Club Group’s 14+ million members
- Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits leading to profitable sales revenue growth and repeat travel bookings
- Achieve assigned travel, membership and credit card sales goals
- Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services
- Prepare complex and/or large scale domestic and international travel packages
- Complete reservations and advise clients regarding documentation requirements
- Make necessary travel arrangements including reservations, collecting money and processing documents
- Receive and champion customer concerns through to resolution
- Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system
- Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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