Travel Agent - Roseville, MN

AAA The Auto Club Group (ACG) is a leading membership and travel services company serving over 14 million members across 14 states and 2 U.S. territories. As part of the national AAA federation, ACG ranks as the second largest AAA club in North America, upholding a rich heritage of providing exceptional services in insurance, travel, financial services, and roadside assistance. The organization is recognized for its commitment to inclusivity, diversity, and a supportive workplace culture, having been awarded USA Today Top Workplaces for four consecutive years. ACG continuously invests in advanced technology and innovative products, aiming to enhance the overall member experience while fostering a work environment grounded in honesty, ethics, and high performance. Employees enjoy a collaborative and motivational culture where career growth and professional development are strongly emphasized. Joining ACG means becoming part of a trusted brand with a century-long history and a dedicated focus on helping members enjoy life’s journey through best-in-class services and benefits.

As a Travel Sales Agent at AAA The Auto Club Group, you will have the exciting opportunity to turn your sales skills into a fulfilling career by helping clients plan unforgettable vacations. This is a full-time, hourly position with a competitive base salary, uncapped commission, and performance bonuses. Additionally, new hires may qualify for a signing bonus ranging from $1,500 to $3,000, depending on experience, with eligibility requirements and a one-year payback clause. You will be part of a fast-paced and dynamic industry where strong sales skills and a customer-focused attitude are highly valued. No prior travel experience is required, as ACG provides comprehensive training and professional certification programs, including travel partner training and familiarization tours. The role is based on-site in an ACG branch facility, engaging directly with members both in-person and via phone.

As a Travel Sales Agent, your primary responsibility is to generate new sales and retain existing members by offering a variety of competitive travel products and services such as cruises, tours, hotel accommodations, air travel, car rentals, travel insurance, AAA credit cards, and memberships. You will prepare complex travel packages, handle reservations, and advise clients on documentation requirements. In this role, you will proactively build and grow your personal book of business through effective lead management and customer referrals. AAA provides free qualified leads and a robust support structure to reduce administrative tasks, allowing you to focus on sales and customer satisfaction. You will leverage digital tools and in-office travel events to drive sales and enhance member experiences. The company offers a structured career path with unlimited commission potential, performance incentives, and competitive benefits packages including medical, dental, vision, 401k match, paid parental leave, paid time off, professional development opportunities, and exclusive travel perks. The Travel Agent role is ideal for motivated individuals with excellent communication and interpersonal skills who seek career growth in an industry that is both exciting and rewarding.