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Job Overview
Employment Type
Full-time
Hourly
Compensation
Salary
Range $40,000.00 - $87,000.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Match
Paid parental leave
Paid Time Off
paid volunteer day
Tuition Assistance
Professional certification reimbursement
AAA membership
discounts
performance bonuses
Quarterly new hire on-pace bonus
Special performance incentives
Job Description
AAA The Auto Club Group is a leading provider of membership, travel, insurance, and financial services to more than 14 million members and customers across 14 states and 2 U.S. territories. Operating under well-known brands such as AAA, Meemic, and Fremont, the company is part of the national AAA federation and stands as the second largest AAA club in North America. The Auto Club Group prides itself on its longstanding heritage of service excellence, leveraging advanced technology and innovative products to enhance member experiences in insurance, travel, financial services, and roadside assistance. By fostering an inclusive, welcoming environment, AAA The... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1-year business to consumer sales experience
- Ability to work in an office-based environment
- Strong phone sales and prospecting abilities
- Excellent communication and interpersonal skills
- Motivation and ambition to achieve and exceed sales targets
- Ability to build and maintain customer relationships
- Willingness to learn and utilize digital communication tools
- Must pass background and drug screening
- Regular and reliable attendance
Job Qualifications
- High school diploma or equivalent
- 1-year business to consumer sales experience
- Strong sales skills with a history of effectively developing, tracking, following up on and closing leads
- Advanced consultative selling techniques utilizing thorough product knowledge
- Strong phone sales and prospecting skills
- Excellent verbal and written communication skills combined with strong customer focus
- Ambition, motivation and drive
- Excellent listening skills and ability to understand customer needs
- Ability to proactively grow a personal book of business and repeat clients
Job Duties
- Generate new sales, retain existing members and grow Auto Club Group's book of business through multiple product offerings
- Drive new business with competitive products and help retain Auto Club Group's 14+ million members
- Establish and grow mutually beneficial relationships with AAA members to maximize their experience and use of benefits, leading to profitable sales and repeat bookings
- Achieve assigned travel, membership, and credit card sales goals
- Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, credit cards, memberships and related travel products and services
- Prepare complex and/or large scale domestic and international travel packages
- Complete reservations and advise clients regarding documentation requirements
- Make necessary travel arrangements, including reservations, collecting money and processing documents
- Receive and champion customer concerns through to resolution
- Ask for referrals and build and grow a book of client business using the AAA lead system
- Proactively learn and utilize AAA digital and communication technologies to achieve objectives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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