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Job Overview
Employment Type
Full-time
Hourly
Compensation
Salary
Range $40,000.00 - $87,000.00
Benefits
Medical
Dental
Vision
401k Match
Paid parental leave
Paid Time Off
paid volunteer day
Tuition Assistance
Professional certification reimbursement
AAA membership
discounts
Rewards
Job Description
AAA The Auto Club Group (ACG) is a leading membership and service organization serving over 14 million members across 14 states and 2 U.S. territories. Established as one of the largest AAA clubs in North America, ACG provides a broad range of services including membership benefits, insurance, travel, and financial products. The organization is well-known for its dedication to quality service and innovation, continually advancing technology and expanding product offerings to meet the evolving needs of its members. ACG operates under trusted brands such as AAA, Meemic, and Fremont, carrying a strong heritage that spans over a century. The company... Show More
Job Requirements
- High school diploma or equivalent
- 1-year business to consumer sales experience
- strong sales skills
- effective lead development and closing
- advanced consultative selling techniques
- strong phone sales and prospecting skills
- excellent verbal and written communication skills
- strong customer focus
- ambition and drive
- excellent listening skills
- ability to grow a book of business and repeat clients
- in-office work environment with member service
- consent to background and drug screening
- regular and reliable attendance
Job Qualifications
- High school diploma or equivalent
- 1-year business to consumer sales experience
- strong sales skills with a history of effectively developing, tracking, following up on and closing leads
- advanced consultative selling techniques utilizing thorough product knowledge
- strong phone sales and prospecting skills
- excellent verbal and written communication skills combined with strong customer focus
- ambition, motivation and drive
- excellent listening skills and ability to understand customer needs
- ability to proactively grow a personal book of business and repeat clients
Job Duties
- Generate new sales, retain existing members and grow ACG's overall book of business through multiple product offerings
- Drive new business with competitive products and help retain The Auto Club Group's 14 plus million members
- Establish and grow mutually beneficial relationships with AAA members to maximize their experience and use of AAA benefits
- Achieve assigned travel, membership, and credit card sales goals
- Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services
- Prepare complex and/or large scale domestic and international travel packages
- Complete reservations and advise clients regarding documentation requirements
- Make necessary travel arrangements including reservations, money collection, and document processing
- Receive and champion customer concerns through to resolution
- Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system
- Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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