
Job Overview
Employment Type
Full-time
Hourly
Compensation
Salary
Range $40,000.00 - $87,000.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Match
Paid parental leave
Paid Time Off
Tuition Assistance
paid volunteer day
AAA membership
discounts
perks
Rewards
Job Description
AAA The Auto Club Group is a well-established and respected organization known for providing a diverse range of membership, travel, insurance, and financial services to more than 14 million members and customers across 14 states and 2 U.S. territories. As the second largest AAA club in North America, ACG operates under renowned brands such as AAA, Meemic, and Fremont, offering trusted products and benefits that have become synonymous with quality and reliability. The organization prides itself on its heritage, technological advancements, and commitment to innovation, which collectively ensure that its members enjoy life’s journey with confidence and support. AAA The Auto Club Group fosters an inclusive, welcoming environment that values diversity in backgrounds, experiences, and perspectives, acknowledging that this makes the company stronger and better equipped to serve its large membership base. The company is also known for its comprehensive benefits and commitment to employee growth within a supportive and ethical work atmosphere. This full-time, hourly position offers a competitive salary with a signing bonus ranging between $1,500 and $3,000, dependent on experience, with specific paybacks applicable if employment ends before one year. The compensation model is performance-driven, with uncapped commissions and additional bonuses that enhance earning potential. The Auto Club Group supports career advancement and continuous professional development, encouraging employees to grow their skills and earnings while delivering exceptional service to its members.
As a Travel Sales Agent at AAA The Auto Club Group, you will play a crucial role in helping clients plan memorable vacations without needing prior travel experience, making it an excellent opportunity for individuals with strong sales skills who want to thrive in a fast-paced, dynamic industry. This role involves generating new sales, retaining existing members, and growing the company’s overall business through multiple product offerings such as cruises, tours, hotel accommodations, air travel, car rentals, travel insurance, AAA credit cards, and memberships. You’ll leverage AAA’s extensive preferred partner discounts, member benefits, and exclusive travel perks to provide compelling offers to clients. Additionally, the position provides extensive support, including free leads, in-office travel events, marketing efforts, and an inside sales agent network to reduce administrative tasks so you can focus on sales and client relationships. The role requires you to prepare domestic and international travel packages, complete reservations, advise clients on documentation, and maintain exemplary customer service to resolve concerns effectively. AAA emphasizes a collaborative, ethical environment and inspires employees to become trusted advocates for its members. The company values ambition, motivation, and strong communication skills to build and grow a personal book of business. Training programs and certifications are available for travel partners, offering travel benefits including free or reduced cost trips. The position offers competitive benefits including medical, dental, vision, 401(k) matching, tuition assistance, paid parental leave, paid time off, and more. Joining AAA The Auto Club Group means becoming part of a respected and award-winning company that has been trusted by members for over a century, recognized for workplace excellence and dedicated to helping employees succeed in their careers.
As a Travel Sales Agent at AAA The Auto Club Group, you will play a crucial role in helping clients plan memorable vacations without needing prior travel experience, making it an excellent opportunity for individuals with strong sales skills who want to thrive in a fast-paced, dynamic industry. This role involves generating new sales, retaining existing members, and growing the company’s overall business through multiple product offerings such as cruises, tours, hotel accommodations, air travel, car rentals, travel insurance, AAA credit cards, and memberships. You’ll leverage AAA’s extensive preferred partner discounts, member benefits, and exclusive travel perks to provide compelling offers to clients. Additionally, the position provides extensive support, including free leads, in-office travel events, marketing efforts, and an inside sales agent network to reduce administrative tasks so you can focus on sales and client relationships. The role requires you to prepare domestic and international travel packages, complete reservations, advise clients on documentation, and maintain exemplary customer service to resolve concerns effectively. AAA emphasizes a collaborative, ethical environment and inspires employees to become trusted advocates for its members. The company values ambition, motivation, and strong communication skills to build and grow a personal book of business. Training programs and certifications are available for travel partners, offering travel benefits including free or reduced cost trips. The position offers competitive benefits including medical, dental, vision, 401(k) matching, tuition assistance, paid parental leave, paid time off, and more. Joining AAA The Auto Club Group means becoming part of a respected and award-winning company that has been trusted by members for over a century, recognized for workplace excellence and dedicated to helping employees succeed in their careers.
Job Requirements
- High school diploma or equivalent
- Minimum 1-year business to consumer sales experience
- Ability to work in office location
- Strong sales and customer service skills
- Excellent communication skills
- Ability to manage multiple priorities
- Detail-oriented and organized
- Willingness to learn travel industry products and services
- Ability to work in a team environment
- Reliable and consistent attendance
Job Qualifications
- High school diploma or equivalent
- 1-year business to consumer sales experience
- Strong sales skills with a history of effectively developing, tracking, following up on and closing leads
- Advanced consultative selling techniques utilizing thorough product knowledge
- Strong phone sales and prospecting skills
- Excellent verbal and written communication skills combined with strong customer focus
- Ambition, motivation and drive
- Excellent listening skills and ability to understand customer needs
- Ability to proactively grow a personal book of business and repeat clients
Job Duties
- Generate new sales, retain existing members and grow ACG’s overall book of business through our multiple product offerings
- Drive new business with competitive products and help retain The Auto Club Groups 14+ million members
- Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings
- Achieves assigned travel, membership, and credit card sales goals
- Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services
- Prepares complex and/or large scale domestic and international travel packages
- Completes reservations and advise clients regarding documentation requirements
- Makes necessary travel arrangements (i.e. reservations, collect money, and process documents)
- Receives and champions customer concerns through to resolution
- Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system
- Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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