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Job Overview
Employment Type
Full-time
Hourly
Compensation
Salary
Range $40,000.00 - $87,000.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Match
Paid parental leave
Paid Time Off
Tuition Assistance
paid volunteer day
AAA membership
discounts
perks
Rewards
Job Description
AAA The Auto Club Group is a well-established and respected organization known for providing a diverse range of membership, travel, insurance, and financial services to more than 14 million members and customers across 14 states and 2 U.S. territories. As the second largest AAA club in North America, ACG operates under renowned brands such as AAA, Meemic, and Fremont, offering trusted products and benefits that have become synonymous with quality and reliability. The organization prides itself on its heritage, technological advancements, and commitment to innovation, which collectively ensure that its members enjoy life’s journey with confidence and support. AAA The... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1-year business to consumer sales experience
- Ability to work in office location
- Strong sales and customer service skills
- Excellent communication skills
- Ability to manage multiple priorities
- Detail-oriented and organized
- Willingness to learn travel industry products and services
- Ability to work in a team environment
- Reliable and consistent attendance
Job Qualifications
- High school diploma or equivalent
- 1-year business to consumer sales experience
- Strong sales skills with a history of effectively developing, tracking, following up on and closing leads
- Advanced consultative selling techniques utilizing thorough product knowledge
- Strong phone sales and prospecting skills
- Excellent verbal and written communication skills combined with strong customer focus
- Ambition, motivation and drive
- Excellent listening skills and ability to understand customer needs
- Ability to proactively grow a personal book of business and repeat clients
Job Duties
- Generate new sales, retain existing members and grow ACG’s overall book of business through our multiple product offerings
- Drive new business with competitive products and help retain The Auto Club Groups 14+ million members
- Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings
- Achieves assigned travel, membership, and credit card sales goals
- Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services
- Prepares complex and/or large scale domestic and international travel packages
- Completes reservations and advise clients regarding documentation requirements
- Makes necessary travel arrangements (i.e. reservations, collect money, and process documents)
- Receives and champions customer concerns through to resolution
- Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system
- Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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