Trattoria Reggiano Server @ Venetian

Fifth Avenue Restaurant Group is a leading restaurant company known for delivering exceptional dining experiences at its various casual dining establishments, including Johnny Rockets. The group prides itself on vibrant service, a commitment to quality, and an engaging atmosphere that keeps customers coming back. Fifth Avenue Restaurant Group operates a variety of restaurant brands with a focus on providing fun and memorable moments, complemented by a supportive work environment for its employees. They emphasize excellent guest service, consistent food quality, and teamwork. Employment with the group typically involves an introductory period, where new hires are assessed on their fit with the company’s core values and standards of performance. This ensures that all team members contribute to the high level of service expected by the group and its patrons.

The role available is for a restaurant team member, a position essential to maintaining the exceptional standards Fifth Avenue Restaurant Group is known for. This position is full-time with a 180-day introductory period from the date of hire, which serves as an evaluation phase for attendance, performance, training needs, and overall suitability. The role demands excellent attendance and schedule flexibility to meet business requirements effectively. As a team member, you will be responsible for engaging with guests in a friendly and professional manner, taking food orders, providing suggestions and recommendations, and delivering an outstanding dining experience. This role is critical in upholding the company’s reputation by ensuring superior product quality and customer service.

You will also be expected to maintain a professional appearance at all times, including wearing the company nametag and following uniform guidelines. Punctuality is a must, as is adherence to all call-in procedures regarding attendance. In addition to direct customer interactions, you’ll manage cleanliness and organization in your work area, adhere to proper food handling procedures, and comply with safety and sanitation standards. The role requires frequent communication with supervisors to report inventory, supply levels, and other operational needs. Teamwork and positive interactions with coworkers and supervisors are crucial components of this job, fostering a productive and enjoyable workplace environment.

For those working in Johnny Rockets stores, the role also incorporates an element of entertainment where participants take part in mandatory team dances designed to enhance the guest experience. Physical demands include the ability to stand, walk, and perform manual tasks like lifting boxes weighing 25 pounds or more, often in a fast-paced and noisy setting. Overall, this position offers a dynamic work environment where you can develop valuable skills in food service, customer interaction, and team collaboration while having fun and contributing to a leading restaurant group’s success.